Information Technology Executive

California Burrito; Tamil Nadu; On-site; INR 250,000 - 420,000; Full time

Job summary

California Burrito in India (Chennai, Hyderabad, Pune) is hiring for Store IT Support to install, configure, and maintain POS systems and peripherals across our store network.

You will troubleshoot hardware/software, coordinate with vendors, and assist during new store IT setups, with weekend/on-call support as needed.

Qualifications

• Diploma/B.Tech in IT/CS/Electronics.
• Willingness to travel to store locations if required.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Install, configure, and maintain POS systems and peripherals at stores.
• Troubleshoot hardware and software issues and coordinate with vendors.
• Provide on-call support and assist with new store IT setups.

Skills

Troubleshooting

Travel readiness

Education

Diploma/B.Tech in IT/CS/Electronics

Job description

California Burrito is a fast-growing QSR chain with 2500+ employees across 140+ locations across Bengaluru, NCR, Hyderabad, Chennai, Mumbai and Pune. We started in 2012 with a simple belief: no compromise, just real ingredients. Since then, we’ve been serving honestly good Mexican food while building a more wholesome, sustainable way to do fast food, including growing our own fresh ingredients. Our mission is to become India’s most recognised name in Mexican cuisine while setting the standard for quality, speed and friendly hospitality. And how we get there matters just as much. We stay Open & Honest, Strive for Excellence, believe in Freedom with Ownership, and focus on Growing Every Day.

THE OPPORTUNITY / ABOUT THE ROLE (Current Openings at - Chennai+Hyderabad+Pune locations)

• Self-starter, ready to take on new challenges
• Understanding of IT systems
• High ownership levels
• Good communication skills to coordinate with internal teams and vendors

WHAT WILL YOU OWN?

1. Store IT Support:

• Install, configure, and maintain POS systems, billing software, and peripherals.
• Handle installation, setup, and troubleshooting of printers.
• Support SIM-based landline phones and manage recharges, activations, and issues.
• Troubleshoot internet connectivity, Wi-Fi routers and network-related problems at stores.
• Ensure smooth functioning of all IT hardware during store operating hours.

2. Maintenance & Troubleshooting:

• Diagnose and resolve hardware and software issues reported by store teams.
• Coordinate with vendors, ISPs, POS providers, and telecom partners for issue resolution.
• Perform preventive maintenance to minimize downtime.
• Maintain backup devices and ensure quick replacements when required.

3. Support & Coordination:

• Provide on-call/anydesk support during weekends and peak hours if required.
• Train store employees on basic troubleshooting and correct usage of IT Equipments.
• Maintain issue logs through Terotam and share regular status updates.
• Assist during new store launches with IT setup and readiness.

WHAT WILL HELP YOU SUCCEED?

You’re self-driven and naturally take initiative. You’re comfortable figuring things out, taking challenges head-on and owning what happens next. You think entrepreneurially, move with intent and don’t need to be told every next step. You can bring people along, step up when something needs leadership and stay open to being challenged yourself.

MINIMUM QUALIFICATIONS

Diploma/B.Tech in IT, Computer Science Engineering or Electronics Engineering.

Required skills:

• Strong troubleshooting and problem-solving skills.
• Willingness to travel to store locations if required.

GET TO KNOW US BETTER

Website: https://www.californiaburrito.in/

Instagram: https://www.instagram.com/californiaburrito_in