It Assistant

G.D.Goenka International School Ashirwad Kelwani Public Charitable Trust; Surat; On-site; INR 250,000 - 380,000; Full time

Job summary

G.D.Goenka International School Ashirwad Kelwani Public Charitable Trust is seeking a skilled IT Assistant to provide technical support for hardware networking, including CCTV installation and maintenance, and to assist with software and system troubleshooting. You will help ensure reliable LAN/WAN operations and collaborate with the team to resolve IT issues.

The role requires 3–7 years of experience, a Diploma or B.Sc in IT or equivalent, and strong knowledge of hardware networking foundations

Qualifications

• 3–7 years of experience in IT assistance or related field.
• Diploma/B.Sc degree in Information Technology (IT) or equivalent qualification.
• Strong knowledge of hardware networking fundamentals, including CCTV installation and configuration.

Responsibilities

• Provide technical support for hardware networking, including CCTV installation and maintenance.
• Offer assistance with software troubleshooting, application software support, and system support.
• Ensure seamless network operations by performing regular checks on LAN/WAN connectivity and resolving issues promptly.
• Collaborate with team members to resolve complex IT-related problems through effective communication and problem-solving skills.
• Maintain accurate records of all incidents, tickets, and resolutions for future reference.

Skills

Hardware networking

CCTV installation

Software troubleshooting

Server support

Network troubleshooting

Documentation

Education

Diploma/B.Sc IT

Job description

Roles and Responsibilities

• Provide technical support for hardware networking, including CCTV installation and maintenance.
  
• Offer assistance with software troubleshooting, application software support, and system support.
  
• Ensure seamless network operations by performing regular checks on LAN/WAN connectivity and resolving issues promptly.
  
• Collaborate with team members to resolve complex IT-related problems through effective communication and problem-solving skills.
  
• Maintain accurate records of all incidents, tickets, and resolutions for future reference.
  

Desired Candidate Profile

• 3-7 years of experience in IT Assistance or related field.
  
• Diploma/B.Sc degree in Information Technology (IT) or equivalent qualification.
  
• Strong knowledge of hardware networking fundamentals, including CCTV installation and configuration.
  
• Proficiency in application software support, server support, network troubleshooting, and hardware support.