IT Administrator

Shashwath Solution; Pune District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Shashwath Solution is seeking an experienced IT Administrator in Pune to provide comprehensive user support for PC/Mac, network services, and security systems. The role covers server administration, asset management, and ongoing infrastructure upkeep in a financial services context.

The candidate should have 5+ years of IT admin experience, familiarity with MT4/MT5 or similar trading platforms, and strong problem solving and communication skills to support employees, partners, and customers.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• Min 5+ years as IT administrator in the IT sector.
• Experience with programming languages and operating systems.
• Enterprise backup and recovery procedures knowledge.
• Systems performance-monitoring tools knowledge.
• Active directories, virtualization, HTTP traffic understanding.
• Basic knowledge of network security and data protection practices.

Responsibilities

• Provide comprehensive user support for PC, Mac, video conference equipment, printers/copiers, and phone systems.
• Provide technical support to employees, partners, and customers.
• Maintain essential IT infrastructure including OS, security tools, apps, servers, email, laptops, desktops, software, cloud & hardware.
• Troubleshoot desktop/server issues and outages via help desk tickets.
• Maintain asset inventory; coordinate with suppliers for orders/equipment.
• Set up user accounts and workstations.
• Manage network servers and technology tools.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Build an internal IT wiki with documentation and policies.
• Perform server administration tasks and monitor event-logs and resources.
• Monitor data-center health and respond to hardware issues; assist with new servers when needed.
• Maintain infrastructure including networks, routers, switches, firewalls, printers, phones.

Skills

Excellent communication

Analytical skills

Trading platforms MT4/MT5

Education

Bachelor's degree in IT/CS or related field

Tools

MT4/MT5

cTrader

Active Directory

Job description

• 1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software.


• 2. Provide technical support to employees , partners & customers.


• 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware.


• 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages.


• 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment.


• 6. Set up accounts and workstations.


• 7. Manage network servers and technology tools.


• 8. Troubleshoot issues and outages.


• 9. Ensure security through access controls, backups and firewalls.


• 10. Upgrade systems with new releases and models.


• 11. Build an internal wiki with technical documentation, manuals and IT policies.


• 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.


• 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.


• 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.

Plus to Have :

• 1. Understanding of financial markets & financial technologies.


• 2. Work experience in the financial services industry.


• 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader.

Requirements:

• 1.Bachelor's degree in Information Technology, Computer Science, or related field.


• 2 Min 5+ years of working experience as a IT administrator in the information technology sector


• 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching


• 4. Basic knowledge of network security and data protection practices.


• 5. Excellent communication skills


• 6. Strong analytical and problem-solving skills


• 7.Complete knowledge of various IT systems and networks