IT Administrator

Krissco; Chennai; Presencial; INR 350 000 - 550 000; Tempo integral

Resumo da oferta

Krissco in Chennai is seeking an IT support and networking professional with 3+ years of hardware and network experience to join our team.

You will provide first-level IT support, troubleshoot Windows/Linux/Mac, manage assets, deploy server hardware, and handle data backup in a cloud environment.

The role requires knowledge of TCP/IP, VPN, LAN, Wi-Fi, and Active Directory; you will coordinate with vendors and assist with onboarding and IT policy training.

Qualificações

• 3+ years of hardware and networking architecture experience.
• Experience with Linux, Windows and Mac troubleshooting and administration.
• Experience with networking protocols and troubleshooting automation.
• Strong understanding of hardware and software issues.
• Designing, implementing and managing TCP/IP networks including VPN.
• Knowledge of LAN, Security, wireless, IP Telephony and Intercoms.
• Experience in supporting, implementing and designing networks.
• Degree in computer science or equivalent.
• Understanding of DNS records (A, CNAME, MX, SPF, DKIM, DMARC).
• Troubleshooting Windows/Linux/Mac OS desktops, laptops, printers and basic network issues.

Responsabilidades

• Training new employees on internal system software and IT policy.
• Troubleshoot Windows, Linux and Mac OS desktops, laptops, and printers; document problems.
• IT inventory and asset management and tracking.
• Configure and deploy new server hardware and software for desktops and servers.
• Manage data backup from desktops; cloud server backup scheduling and reporting.
• Monitor and remove viruses; install antivirus.

Conhecimentos

Hardware & Networking

Linux Troubleshooting

Windows Troubleshooting

Mac Troubleshooting

VPN & TCP/IP

LAN & Wi-Fi

Active Directory

Formação académica

Degree in Computer Science or equivalent

Ferramentas

Google Workspace

Descrição da oferta de emprego

Qualifications

• 3+ years relevant work experience in hardware & networking architecture, devices and interconnects.


• Experience with Linux, Windows and Mac troubleshooting and administration


• Experience working with networking protocols as well as troubleshooting automation.


• Good Understanding of Hardware and software-related issues and proficient in identifying the same


• Designing, implementing and managing TCP/IP networks including VPN


• Good knowledge in LAN, Security, wireless, IP Telephony and Intercoms.


• Experience in supporting, implementing and designing networks.

Responsibilities

• Training new employees / joinees on internal system software and IT policy.


• Ability to troubleshoot Windows, Linux and Mac OS desktops, laptops, and printers. Documenting complex problems and having great troubleshooting skills.


• IT Inventory and asset management and tracking.


• Configuring and deploying new server hardware, software for desktops and servers.


• Managing data backup from desktops. Data backup management, scheduling and reporting of Cloud Servers


• Monitor and remove virus, spyware. Installation of antivirus.

Education

Degree in computer science or equivalent. Having relevant practical experience.

Key Responsibilities

• Provide first-level IT support to employees for hardware, software, and system issues.


• Troubleshoot Windows laptops, desktops, printers, monitors, and other peripherals.


• Set up laptops and systems for new employees.


• Assist with employee onboarding and offboarding.


• Create, manage, and disable user accounts as required.


• Provide basic support for Google Workspace, Gmail, Google Drive, and Google Meet.


• Troubleshoot basic network, Wi-Fi, Internet, and connectivity issues.


• Assist with router, switch, and Wi-Fi access point setup and troubleshooting.


• Maintain IT asset inventory and track laptops, desktops, and other equipment.


• Install and configure required software and applications.


• Assist with basic user access and password-related issues.


• Coordinate with vendors and service providers for IT-related issues.


• Escalate complex technical issues to the IT Administrator.

Basic Required Skills

• Good knowledge of Windows 10/11.


• Good understanding of computer hardware and troubleshooting.


• Good knowledge of networking, IP addresses, DNS, DHCP, LAN, and Wi-Fi.


• Basic knowledge of Active Directory or Microsoft Entra ID.


• Understanding of DNS records, including A, CNAME, MX, SPF, DKIM, and DMARC.


• Good troubleshooting and problem-solving skills.


• Willingness to learn new technologies.


• Ability to handle multiple IT support requests.