IT Administrator

Shashwath Solution; Dadri; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Shashwath Solution in India is seeking an experienced IT Administrator to provide comprehensive support for PC/Mac, printers, videoconferencing, and phone systems, while maintaining core infrastructure. The role requires handling servers, email, cloud services, and security controls to keep systems reliable and protected.

You will build and maintain documentation, manage user accounts, monitor performance, and coordinate with vendors.

Qualifications

• Bachelor's degree in IT/CS or related field.
• 5+ years of experience as IT administrator in the IT sector.
• Experience with OS, networks, security practices, and enterprise backup/recovery.
• Familiarity with active directories, virtualization, HTTP traffic, and caching.

Responsibilities

• Provide comprehensive IT support and manage desktop/servers.
• Set up accounts and workstations; maintain assets and inventory.
• Manage network servers, security, backups, and firewalls.
• Upgrade systems and deploy new releases and hardware.
• Build internal wiki with technical documentation and IT policies.
• Monitor data-center health and respond to hardware issues.

Skills

Technical support

Switching

Firewall

WAN

Printers

Desktop

Active Directory

IT infrastructure

Server administration

Mac

Intranet

Access control

Internet

IT systems

HTTP

Network security

Networking

Troubleshooting

Education

Bachelor's degree in IT/CS

Tools

Server virtualization

Backup and recovery

Performance-monitoring tools

Job description

• 1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software.
• 2. Provide technical support to employees , partners & customers.
• 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware.
• 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages.
• 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment.
• 6. Set up accounts and workstations.
• 7. Manage network servers and technology tools.
• 8. Troubleshoot issues and outages.
• 9. Ensure security through access controls, backups and firewalls.
• 10. Upgrade systems with new releases and models.
• 11. Build an internal wiki with technical documentation, manuals and IT policies.
• 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
• 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.

Plus to Have :

• 1. Understanding of financial markets & financial technologies.
• 2. Work experience in the financial services industry.
• 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader.

Requirements:

• 1.Bachelor's degree in Information Technology, Computer Science, or related field.
• 2 Min 5+ years of working experience as a IT administrator in the information technology sector
• 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• 4. Basic knowledge of network security and data protection practices.
• 5. Excellent communication skills
• 6. Strong analytical and problem-solving skills
• 7.Complete knowledge of various IT systems and networks

Mandatory Key Skills

technical support,switching,firewall,wan,printers,desktop,active directory,it infrastructure,server administration,mac,intranet,access control,internet,it systems*,http*,network security*,networking*,troubleshooting*