IT Administrator

CloudNow Technologies Pvt. Ltd.; Chennai; Presencial; INR 420 000 - 640 000; Tempo integral

Resumo da oferta

Akku Cyber Security Solutions Pvt. Ltd. in Chennai is seeking an IT Administrator to oversee and maintain all aspects of the company's IT infrastructure, including networks, servers, and security programs.

You will monitor email usage, manage passwords, suggest system improvements, and handle backups and data recovery. You will train staff, troubleshoot across Windows, Linux, and Mac systems, manage IT assets, deploy servers, and coordinate with vendors.

Qualificações

• 3+ years in hardware and networking architecture.
• Experience troubleshooting Linux, Windows, and Mac.
• Knowledge of networking protocols and automation.
• Understanding of hardware/software issues and diagnostics.
• Designing and managing TCP/IP networks including VPN.
• Knowledge of LAN, security, wireless, IP telephony.
• Experience in supporting and designing networks.

Responsabilidades

• Training new employees on internal system software and IT policy.
• Troubleshoot Windows, Linux and Mac desktops, laptops, printers.
• IT inventory and asset management.
• Configure and deploy new server hardware/software.
• Manage data backup from desktops and Cloud Servers.
• Monitor and remove viruses, install antivirus.

Conhecimentos

Hardware & networking

Linux troubleshooting

Windows troubleshooting

Mac troubleshooting

TCP/IP networks

VPN

LAN/Wi‑Fi security

IT policy training

Data backup

IT inventory management

Formação académica

Bachelor's degree in CS or equivalent

Ferramentas

Linux

Windows

Mac OS

Google Workspace

Active Directory / Entra ID

DNS/DHCP

VPN

Descrição da oferta de emprego

Akku Cyber Security Solutions Pvt. Ltd. | Full time

We are looking for an IT Administrator whose primary responsibility is to oversee and maintain all

aspects of a company's IT Infrastructure. This includes maintaining networks, servers and security programs and systems. You might also monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.

Qualifications:

• 3+ years relevant work experience in hardware & networking architecture, devices and interconnects.
• Experience with Linux, Windows and Mac troubleshooting and administration
• Experience working with networking protocols as well as troubleshooting automation.
• Good Understanding of Hardware and software-related issues and proficient in identifying the same
• Designing, implementing and managing TCP/IP networks including VPN
• Good knowledge in LAN, Security, wireless, IP Telephony and Intercoms.
• Experience in supporting, implementing and designing networks.

Responsibilities:

• Training new employees / joinees on internal system software and IT policy.
• Ability to troubleshoot Windows, Linux and Mac OS desktops, laptops, and printers. Documenting complex problems and having great troubleshooting skills.
• IT Inventory and asset management and tracking.
• Configuring and deploying new server hardware, software for desktops and servers.
• Managing data backup from desktops. Data backup management, scheduling and reporting of Cloud Servers.
• Monitor and remove virus, spyware. Installation of antivirus.

Education:

Degree in computer science or equivalent. Having relevant practical experience.

Key Responsibilities:

• Provide first-level IT support to employees for hardware, software, and system issues.
• Troubleshoot Windows laptops, desktops, printers, monitors, and other peripherals.
• Set up laptops and systems for new employees.
• Assist with employee onboarding and offboarding.
• Create, manage, and disable user accounts as required.
• Provide basic support for Google Workspace, Gmail, Google Drive, and Google Meet.
• Troubleshoot basic network, Wi‑Fi, Internet, and connectivity issues.
• Assist with router, switch, and Wi‑Fi access point setup and troubleshooting.
• Maintain IT asset inventory and track laptops, desktops, and other equipment.
• Install and configure required software and applications.
• Assist with basic user access and password-related issues.
• Coordinate with vendors and service providers for IT-related issues.
• Escalate complex technical issues to the IT Administrator.

Basic Required Skills

• Good knowledge of Windows 10/11.
• Good understanding of computer hardware and troubleshooting.
• Good knowledge of networking, IP addresses, DNS, DHCP, LAN, and Wi‑Fi.
• Basic knowledge of Active Directory or Microsoft Entra ID.
• Understanding of DNS records, including A, CNAME, MX, SPF, DKIM, and DMARC.
• Good troubleshooting and problem-solving skills.
• Willingness to learn new technologies.
• Ability to handle multiple IT support requests.