International Voice Process Executive

Refund Vista; Hyderabad; On-site; INR 156,000 - 223,000; Full time

Benefits offered by this job

Incentives

On-the-job training

Friendly environment

Growth opportunities

Job summary

Refund Vista in Hyderabad seeks a Customer Support Executive to handle outbound and inbound calls for US clients in a professional manner. You will explain services, resolve queries, and maintain records while meeting monthly targets.

The role offers fixed night shifts with performance-based incentives, on-the-job training, and a friendly, growth-oriented environment for freshers.

Qualifications

• Excellent spoken English with clear articulation and listening skills.
• Willingness to work fixed night shifts.
• Basic computer proficiency and comfortable client interaction.
• Positive attitude, strong persuasion skills; eager to learn.

Responsibilities

• Handle outbound/inbound calls for US clients professionally.
• Explain services and resolve queries for international customers.
• Maintain call records, follow up on leads, and meet monthly targets.

Skills

Spoken English

Basic computer skills

Persuasion skills

Willingness to learn

Job description

Role & responsibilities

• * Handle outbound/inbound calls for US clients with a professional approach.
• * Communicate effectively with international customers to explain services and handle queries.
• * Maintain call records, follow up on leads, and achieve monthly communication targets.

Preferred candidate profile

• * Good command of spoken English (clear articulation & listening skills).
• * Willingness and flexibility to work in fixed night shifts.
• * Basic computer proficiency and confidence in client interaction.
• * Positive attitude, strong persuasion skills, and eagerness to learn.

Perks and benefits

• Performance-based weekly/monthly incentives
• On-the-job training for freshers
• Friendly, safe, and supportive working environment
• High growth opportunities for top performers