International Student Support Coordinator

Office of Global Engagement , IIT Madras; Chennai District; On-site; INR 320,000 - 520,000; Full time

Job summary

Office of Global Engagement IIT Madras is seeking a role to support international students with admissions, visas, orientation, accommodation, welfare, and ongoing student services. You will coordinate with partner universities on student exchange initiatives and handle inquiries while briefing nominations and applications procedures.

You will manage the international student experience at IIT Madras, organising required documentation, travel, events, and related activities, and analyze data to

Qualifications

• Proven experience in working with or managing students or similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong multitasking, time management, and organizational skills.
• Ability to handle sensitive information with confidentiality and discretion.

Responsibilities

• Support international students with admissions, visas, orientation, accommodation, welfare and ongoing student services.
• Coordinate with partner universities on student exchange initiatives.
• Handle enquiries from universities and students, briefing nominations and applications procedures.
• Manage the international student experience at IIT Madras through documentation, travel, orientation, events, etc.
• Maintain, analyse and assess data to provide insights for internationalization efforts in reports and presentations.
• Respond to queries from international offices, students and other stakeholders.
• Support other activities at the Office of Global Engagement as needed.

Skills

Communication skills

MS Office

Tools

MS Office Suite

Job description

Role & responsibilities

• Support international students with areas such as admissions, visas, orientation, accommodation, welfare, and ongoing student services.
• Coordinating with partner universities on various student exchange initiatives.
• Handling enquiries from universities and students, briefing the nominations & applications procedures.
• Managing the international student experience at IIT Madras by organizing the required documentation, travel, orientation, events, etc.
• Maintaining, analysing and assessing relevant data to provide insights to inform internationalization efforts in reports, presentations, etc.
• Responding to queries from international offices, students and othe stakeholders.
• Supporting other activities at the Office of Global Engagement, should the need arise.

Preferred candidate profile

• Proven experience experience in working with or managing students or similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong multitasking, time management, and organizational skills.
• Ability to handle sensitive information with confidentiality and discretion.