International Process Associate

SkillLabs; Sahibzada Ajit Singh Nagar; On-site; INR 300,000 - 420,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. is hiring an International Process Associate to join our growing international customer service team. If you have excellent English communication skills and enjoy helping customers, this is a great opportunity to build your career in global support.

You will handle queries via calls, emails, and chat, assist international clients with accurate solutions, and strive for outstanding customer experience while following quality standards and internal processes.

Qualifications

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced, target-driven environment.
• Graduates & Undergraduates can apply.
• Freshers & experienced candidates are welcome.

Responsibilities

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Skills

English communication

Customer service

Problem-solving

Rotational shifts

Fast-paced environment

Freshers & experienced

Education

Graduates/Undergraduates

Job description

We are hiring International Process Associate for our growing team. If you have excellent English communication skills and enjoy helping customers, this is a great opportunity to build your career in international customer service.

Key Responsibilities

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Requirements

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced, target-driven environment.
• Graduates & Undergraduates can apply.
• Freshers & experienced candidates are welcome.

Why Join?

• Work with international customers.
• Professional and growth-oriented environment.
• Learning and career development opportunities.
• Build a long-term career in international customer service.