International BPO Executive

SkillLabs; Gurugram District; Vor Ort; INR 250.000 - 400.000; Vollzeit

Zusammenfassung

SkillLabs in Gurugram invites ambitious International BPO Executives to join our growing customer service team. If you have excellent English communication skills and enjoy helping customers, this role offers a path to build a career in international support.

You will handle queries via calls, emails, and chat, support international clients, and strive for high quality and productivity in a fast-paced, target-driven environment. Freshers and experienced candidates are welcome.

Qualifikationen

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced, target-driven environment.
• Graduates & Undergraduates can apply.
• Freshers & experienced candidates are welcome.

Aufgaben

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Kenntnisse

Excellent English

Customer service

Problem solving

Ausbildung

Graduates/Undergraduates

Jobbeschreibung

We are hiring International BPO Executives for our growing team. If you have excellent English communication skills and enjoy helping customers, this is a great opportunity to build your career in international customer service.

Key Responsibilities

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Requirements

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced, target-driven environment.
• Graduates & Undergraduates can apply.
• Freshers & experienced candidates are welcome.

Why Join?

• Work with international customers.
• Professional and growth-oriented environment.
• Learning and career development opportunities.
• Build a long-term career in international customer service.