International BPO Executive

SkillLabs; Sahibzada Ajit Singh Nagar; On-site; INR 240,000 - 360,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. is hiring International BPO Executives to join our growing team.

If you have excellent English communication skills and enjoy helping customers, this role offers a path to build a career in international customer service. Key responsibilities include handling queries via calls, emails, and chat, providing timely solutions, and maintaining high quality and productivity. Freshers and experienced candidates are welcome, with rotations in shifts and potential

Qualifications

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Able to work in rotational shifts and in a fast-paced, target-driven environment.

Responsibilities

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Skills

Excellent English

Customer service

Problem solving

Rotational shifts

Target-driven environment

Education

Graduate or Undergraduate

Job description

We are hiring International BPO Executives for our growing team. If you have excellent English communication skills and enjoy helping customers, this is a great opportunity to build your career in international customer service.

Key Responsibilities

• Handle customer queries through calls, emails, and chat.
• Assist international customers with accurate and timely solutions.
• Ensure excellent customer experience and satisfaction.
• Follow process, quality, and compliance standards.
• Maintain customer records and coordinate with internal teams.
• Meet defined quality and productivity targets.

Requirements

• Excellent verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced, target-driven environment.
• Graduates & Undergraduates can apply.
• Freshers & experienced candidates are welcome.

Why Join?

• Work with international customers.
• Professional and growth-oriented environment.
• Learning and career development opportunities.
• Build a long-term career in international customer service.