International Customer Support

SkillLabs; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

SkillLabs in Jaipur, India, is hiring an International Customer Support Executive to handle inquiries from international customers via calls, email, and chat. Strong English communication and a passion for delivering exceptional service are essential.

The role exposes you to international processes, offering growth opportunities in a fast-paced, target-driven environment. Freshers and experienced candidates are welcome, with shifts rotating to cover global time zones.

Qualifications

• Excellent verbal and written communication in English.
• Strong customer service and interpersonal skills.
• Good listening, problem‑solving and decision‑making abilities.
• Comfortable with rotational shifts.
• Able to work in a fast-paced, target‑oriented environment.
• Freshers and experienced candidates are welcome.

Responsibilities

• Handle customer queries and concerns through calls, emails, and chat.
• Understand international customers' requirements and provide accurate solutions.
• Deliver professional, customer-focused service while maintaining high satisfaction.
• Follow defined processes, quality standards, and compliance guidelines.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to ensure timely resolution of concerns.
• Achieve defined productivity and quality standards.

Skills

English proficiency

Customer service

Interpersonal skills

Active listening

Problem solving

Decision making

Shift flexibility

Target oriented

Education

Graduates and Undergraduates welcome

Job description

International Customer Support Executive

We are hiring International Customer Support Executives to join our growing team. This is an excellent opportunity for candidates who have strong English communication skills and are passionate about delivering exceptional customer experiences.

Job Responsibilities

• Handle customer queries and concerns through calls, emails, and chat.
• Assist international customers by understanding their requirements and providing accurate solutions.
• Deliver professional, customer-focused service while maintaining high customer satisfaction.
• Follow defined processes, quality standards, and compliance guidelines.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to ensure timely resolution of customer concerns.
• Achieve defined productivity and quality standards.

Candidate Requirements

• Excellent verbal and written communication skills in English.
• Strong customer service and interpersonal skills.
• Good listening, problem-solving, and decision-making abilities.
• Comfortable working in rotational shifts.
• Ability to work in a fast-paced and target-oriented environment.
• Graduates and Undergraduates can apply.
• Freshers and experienced candidates are welcome.

What You Can Expect

• Opportunity to work with international customers.
• Professional and growth-oriented work environment.
• Learning and development opportunities.
• Exposure to international customer service processes.
• Opportunity to build a long-term career in the customer service industry.

If you have excellent English communication skills and are looking for an opportunity to grow your career in international customer support, we would love to hear from you.