International Process Associate

SkillLabs; Sahibzada Ajit Singh Nagar; On-site; INR 20,000 - 35,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Friendly and professional work enviro​

Performance-based incentives

Immediate joining

Job summary

SkillLabs in Mohali (Work From Office) is seeking an International Customer Support Executive. Freshers with excellent English communication are encouraged to apply and training is provided.

You will handle inbound and outbound interactions via calls, chat, or email, resolve queries, maintain records, and strive for high customer satisfaction. Rotational shifts, including night shifts, may be required; Immediate joining is offered.

Qualifications

• Graduates and Undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Excellent verbal and written English communication skills.
• Basic computer knowledge.
• Willingness to work in rotational shifts, including night shifts if required.
• Positive attitude with good problem-solving skills.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries through calls, chat, or email.
• Provide accurate information and ensure timely issue resolution.
• Maintain high customer satisfaction and service quality.
• Follow company processes and achieve performance targets.
• Maintain accurate records of customer interactions.

Skills

Excellent English communication

Basic computer knowledge

Job description

Job Title: International Customer Support Executive
Location: Mohali (Work From Office)
Salary: 20,000 35,000 CTC
Job Type: Full-time

Job Description

We are hiring enthusiastic and customer-focused candidates for the role of International Customer Support Executive. Freshers with excellent English communication skills are encouraged to apply.

Key Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries through calls, chat, or email.
• Provide accurate information and ensure timely issue resolution.
• Maintain high customer satisfaction and service quality.
• Follow company processes and achieve performance targets.
• Maintain accurate records of customer interactions.

Eligibility

• Graduates and Undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Excellent verbal and written English communication skills.
• Basic computer knowledge.
• Willingness to work in rotational shifts, including night shifts if required.
• Positive attitude with good problem-solving skills.

What We Offer

• Salary: 20,000 35,000 CTC
• Paid training
• Career growth opportunities
• Friendly and professional work environment
• Performance-based incentives
• Immediate joining

Work Location: Mohali (Work From Office)