International Freight Forwarding Executive

Harsa Tech Solutions Llp; Delhi; On-site; INR 400,000 - 800,000; Full time

Job summary

Harsa Tech Solutions Llp in Delhi is seeking a motivated Freight Forwarding professional to manage day-to-day international freight forwarding operations, including air and ocean shipments, import, export, customs clearance, documentation, transportation and delivery.

You will coordinate with customers, shipping lines, airlines, customs brokers and other logistics partners, ensuring timely movement of shipments and clear communication in English.

Qualifications

• Experience in freight forwarding operations.
• Knowledge of international logistics processes and shipping documentation.
• Excellent English communication and coordination with customers, carriers and customs brokers.

Responsibilities

• Handle day-to-day Air / Ocean / Domestic shipments for import and export.
• Coordinate shipments with airlines, shipping lines, NVOCCs and overseas agents.
• Arrange cargo pickup, transportation, delivery and other logistics requirements.
• Monitor shipments from origin to final destination and ensure on-time delivery.
• Verify and maintain shipping documents and records.
• Act as primary point of contact for customers and provide regular shipment updates.

Skills

Freight forwarding

Air & Ocean shipments

Import

Export

Customs clearance

Documentation

Customer communication

Job description

Job Summary

We are looking for a motivated and detail-oriented Freight Forwarding to manage day-to-day international freight forwarding operations. The candidate will be responsible for coordinating Air / Ocean Shipments, Import, Export, Customs Clearance, Documentation, Transportation, and Delivery activities while ensuring timely and effective movement of shipments.
The ideal candidate should have Fluent in English and communication with good knowledge of international logistics processes, shipping documentation, coordination with customers, shipping lines, airlines, customs brokers, transporters and other logistics partners.

Key Responsibilities

1. Freight Forwarding Operations

• Handle day-to-day Air / Ocean / Domestic Shipments operations for import and export shipments.
• Coordinate shipment with airlines, shipping lines, NVOCCs, and overseas agents.
• Arrange cargo pickup, transportation, delivery, and other logistics requirements.
• Monitor shipments from origin to final destination.
• Ensure shipments are handled within agreed timelines and service commitments.
• Coordinate FCL, LCL, Air / Domestic Cargo, consolidation, and door-to-door shipments.

2. Documentation

• Verify shipping and freight forwarding documents.
• Checking and verifying of House Bill of Lading (HBL), Master Bill of Lading (MBL), Air Waybill (HAWB/MAWB), commercial invoices, packing lists, certificates, and other shipping documents.
• Check documentation for accuracy and completeness before shipment departure.
• Coordinate with customers for missing or corrected documents.
• Maintain proper shipment files and records.

3. Customer Coordination

• Act as a primary point of contact for customers regarding shipment status and day to day operational requirements.
• Provide regular shipment updates to customers / agents.
• Respond promptly to customer queries and operational issues.
• Coordinate with customers regarding pickup / delivery schedules, documentation, cargo readiness, and delivery requirements.
• Maintain strong customer relationships through professional and timely communication.

4. Shipment Tracking & Follow-Up

• Track shipments through carrier/airline systems and obtain regular status updates.
• Monitor delays, rollovers, transshipment issues, customs holds, port congestion, and other operational challenges.
• Escalate critical shipment issues to the Operations Manager.
• Ensure timely resolution of shipment-related issues.

5. Billing & Documentation Support

• Coordinate with the accounts/billing team for shipment-related billing.
• Verify freight and local charges against agreed quotations.
• Ensure vendor invoices and shipment-related expenses are properly documented.
• Assist in preparing customer quotations and freight cost calculations when required.