Assistant Manager - Ocean Export Operations - Freight Forwarding

DP World; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

DP World in Maharashtra, India seeks an Ocean Export Operations professional to manage end-to-end FCL/LCL ocean exports—from booking and documentation to customs clearance, vessel departure and shipment closure. You will monitor schedules, cut-offs, and milestones to ensure timely execution and accurate status updates in the system.

You will oversee bookings, container movements, and handover within deadlines; coordinate with CHA/customs teams, carriers and vendors; resolve bottlenecks and drive

Qualifications

• End-to-end FCL/LCL ocean exports including booking, documentation, customs clearance, vessel departure, shipment close.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines, shipment milestones.
• Oversee bookings, container movement and cargo handover within deadlines.
• Accurate shipment updates in the operating system per SOPs and service levels.
• Resolve bottlenecks and implement corrective actions to prevent delays.
• End-to-end FCL/LCL ocean export operations including booking, documentation, customs clearance, vessel departure and shipment closure.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines and shipment milestones to ensure timely execution.
• Oversee booking confirmations, container movement and cargo handover within defined timelines.
• Ensure accurate shipment updates in the operating system and adherence to customer SOPs and service levels.
• Resolve operational bottlenecks and implement corrective actions to prevent delays.
• Ensure accuracy of shipping instructions, Bills of Lading, commercial invoices, packing lists and other export documents.
• Manage customs clearance, shipping bill processing and Let Export Order (LEO) in coordination with CHA/customs teams.
• Ensure timely submission of VGM, shipping instructions and other mandatory documentation.
• Oversee HBL/MBL issuance, verification, amendments and release within prescribed timelines.
• Ensure compliance with customs regulations, port requirements, shipping line procedures and internal controls.
• Maintain accurate shipment records for audit and compliance purposes.
• Manage shipping line/NVOCC engagement for bookings, space availability, container allocation and equipment positioning.
• Monitor carrier and vendor performance against agreed service levels.
• Track detention, demurrage, rollovers and other shipment-related costs; resolve discrepancies and minimize avoidable expenses.
• Handle operational escalations and ensure timely resolution of shipment exceptions.
• Drive service efficiency and customer satisfaction through effective issue resolution and stakeholder management.

Responsibilities

• End-to-end FCL/LCL ocean export operations including booking, documentation, customs clearance, vessel departure and shipment closure.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines and shipment milestones to ensure timely execution.
• Oversee booking confirmations, container movement and cargo handover within defined timelines.
• Ensure accurate shipment updates in the operating system and adherence to customer SOPs and service levels.
• Resolve operational bottlenecks and implement corrective actions to prevent delays.
• End-to-end FCL/LCL ocean export operations including booking, documentation, customs clearance, vessel departure and shipment closure.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines and shipment milestones to ensure timely execution.
• Oversee booking confirmations, container movement and cargo handover within defined timelines.
• Ensure accurate shipment updates in the operating system and adherence to customer SOPs and service levels.
• Resolve operational bottlenecks and implement corrective actions to prevent delays.
• Ensure accuracy of shipping instructions, Bills of Lading, commercial invoices, packing lists and other export documents.
• Manage customs clearance, shipping bill processing and Let Export Order (LEO) in coordination with CHA/customs teams.
• Ensure timely submission of VGM, shipping instructions and other mandatory documentation.
• Oversee HBL/MBL issuance, verification, amendments and release within prescribed timelines.
• Ensure compliance with customs regulations, port requirements, shipping line procedures and internal controls.
• Maintain accurate shipment records for audit and compliance purposes.
• Manage shipping line/NVOCC engagement for bookings, space availability, container allocation and equipment positioning.
• Monitor carrier and vendor performance against agreed service levels.
• Track detention, demurrage, rollovers and other shipment-related costs; resolve discrepancies and minimize avoidable expenses.
• Handle operational escalations and ensure timely resolution of shipment exceptions.
• Drive service efficiency and customer satisfaction through effective issue resolution and stakeholder management.

Skills

End-to-end ownership

Logistics coordination

SOP adherence

ERP/shipment updates

Job description

Job Description

• Manage end-to-end FCL/LCL ocean export operations, from booking and documentation to customs clearance, vessel departure and shipment closure.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines and shipment milestones to ensure timely execution.
• Oversee booking confirmations, container movement and cargo handover within defined timelines.
• Ensure accurate shipment updates in the operating system and adherence to customer SOPs and service levels.
• Resolve operational bottlenecks and implement corrective actions to prevent delays.

Ocean Export Operations

• Manage end-to-end FCL/LCL ocean export operations, from booking and documentation to customs clearance, vessel departure and shipment closure.
• Monitor vessel schedules, SI/VGM cut-offs, gate-in deadlines and shipment milestones to ensure timely execution.
• Oversee booking confirmations, container movement and cargo handover within defined timelines.
• Ensure accurate shipment updates in the operating system and adherence to customer SOPs and service levels.
• Resolve operational bottlenecks and implement corrective actions to prevent delays.

Documentation & Customs Coordination

• Ensure accuracy of shipping instructions, Bills of Lading, commercial invoices, packing lists and other export documents.
• Manage customs clearance, shipping bill processing and Let Export Order (LEO) in coordination with CHA/customs teams.
• Ensure timely submission of VGM, shipping instructions and other mandatory documentation.
• Oversee HBL/MBL issuance, verification, amendments and release within prescribed timelines.
• Ensure compliance with customs regulations, port requirements, shipping line procedures and internal controls.
• Maintain accurate shipment records for audit and compliance purposes.

Shipping Line & Vendor Management

• Manage shipping line/NVOCC engagement for bookings, space availability, container allocation and equipment positioning.
• Monitor carrier and vendor performance against agreed service levels.
• Track detention, demurrage, rollovers and other shipment-related costs; resolve discrepancies and minimize avoidable expenses.
• Handle operational escalations and ensure timely resolution of shipment exceptions.
• Drive service efficiency and customer satisfaction through effective issue resolution and stakeholder management.