Ocean Import Operations Executive

DP World Express Logistics Private Limited; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

DP World Express Logistics Private Limited is seeking an Executive - Ocean Import Operations to manage end-to-end ocean import shipments from pre-alert receipt to final delivery. You will coordinate with overseas agents, shipping lines, customs brokers, and internal teams to monitor milestones, documentation, and timelines.

Responsibilities include ensuring timely filing of IGM and Bill of Entry, verifying documents, maintaining compliance with regulations, and coordinating customs clearance.

Responsibilities

• End-to-end ocean import shipments from pre-alert to final delivery.
• Coordinate with overseas agents, shipping lines, customs brokers, transporters, and internal teams.
• Monitor shipment milestones, vessel arrivals, documentation, and delivery timelines.
• File IGM, Bill of Entry coordination, and related documentation.
• Verify shipping documents, including Bills of Lading, invoices, packing lists, and arrival notices.
• Ensure compliance with customs regulations, statutory requirements, and internal SOPs.
• Coordinate customs clearance and ensure timely submission of required documents.
• Monitor detention, demurrage, and other avoidable shipment-related costs.
• Provide timely shipment updates and proactively address customer queries.
• Coordinate with internal teams and external stakeholders to ensure smooth cargo movement.
• Maintain accurate shipment records and ensure timely closure of operational activities.
• Meet defined operational KPIs, customer SLAs, and productivity targets.
• Ensure accurate and timely system updates, billing inputs, and shipment documentation.
• Identify process gaps and support continuous improvement initiatives.

Job description

Executive - Ocean Import Operations - Freight Forwarding

Ocean Import Operations - Manage end-to-end ocean import shipments from pre-alert receipt to final delivery.

• Coordinate with overseas agents, shipping lines, customs brokers, transporters, and internal teams.
• Monitor shipment milestones, vessel arrivals, documentation, and delivery timelines.
• Ensure timely filing of Import General Manifest (IGM), Bill of Entry coordination, and other relevant documentation.
• Track and resolve shipment delays, documentation discrepancies, and operational exceptions.

Documentation & Compliance

• Verify shipping documents, including Bills of Lading, invoices, packing lists, and arrival notices.
• Ensure compliance with customs regulations, statutory requirements, and internal SOPs.
• Coordinate customs clearance and ensure timely submission of required documents.
• Monitor detention, demurrage, and other avoidable shipment-related costs.

Customer & Stakeholder Management

• Provide timely shipment updates and proactively address customer queries.
• Coordinate with internal teams and external stakeholders to ensure smooth cargo movement.
• Maintain accurate shipment records and ensure timely closure of operational activities.

Performance & Process Management

• Meet defined operational KPIs, customer SLAs, and productivity targets.
• Ensure accurate and timely system updates, billing inputs, and shipment documentation.
• Identify process gaps and support continuous improvement initiatives.

Experience Level Executive Level