International Customer Support Executive

JMD Technologies Inc.; Jaipur; Sur place; INR 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Cab facility

Résumé du poste

JMD Technologies Inc. in Jaipur is hiring an International Customer Support Executive. The role involves handling customer inquiries from global clients, providing timely resolutions, and maintaining professional communication.

Eligibility is open to any graduate or undergraduate. The position offers 5.5 working days with rotational shifts and virtual interview rounds; cab facility is available to assist commuting.

All interview rounds will be conducted virtually.

Qualifications

• Eligibility: Any Graduate / Undergraduate
• Shift: Rotational Shifts
• Working Days: 5.5 Days

Responsabilités

• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Communicate professionally with customers and resolve concerns effectively
• Maintain records of customer interactions accurately
• Follow process guidelines and company policies
• Escalate unresolved concerns whenever required
• Meet individual and team productivity targets

Description du poste

We are currently hiring for the International Customer Support Executive - JAIPUR

Please find the details below:

Job Details

• Role: Customer Service Executive
• Eligibility: Any Graduate / Undergraduate
• Working Days: 5.5 Days
• Shift: Rotational Shifts
• Weekly Offs: Rotational Offs
• Salary: Competitive
• Cab Facility: Available

Roles & Responsibilities

• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Communicate professionally with customers and resolve concerns effectively
• Maintain records of customer interactions accurately
• Follow process guidelines and company policies
• Escalate unresolved concerns whenever required
• Meet individual and team productivity targets

Interview Process

• HR Round
• Operations Round

All interview rounds will be conducted virtually.