Customer Care Executive

Team Vertex Cosmos; Jaipur; Presencial; INR 180.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cab facility for evening & night shits

180 travel allowance per day for male

International exposure & professional

Descripción de la vacante

Team Vertex Cosmos in Jaipur seeks a Customer Support Executive for our international e-commerce process. You will handle inquiries from international customers via calls, chats, and emails and deliver quick, professional resolutions to boost satisfaction.

We value excellent English communication, problem-solving, and a proactive, team-oriented mindset. Freshers with strong communication skills are welcome; shifts are rotational with cab support and travel allowance, offering international

Formación

• Excellent spoken & written English communication skills (C1 preferred).
• Strong customer handling and problem-solving skills.
• Comfortable in voice, chat and email support processes.
• Positive attitude with a strong learning mindset.
• Team player with professional communication skills.

Responsabilidades

• Handle international customer queries through calls, chats, and emails.
• Deliver quick, professional, and customer-focused resolutions.
• Provide support for electronics-related e-commerce concerns.
• Maintain high customer satisfaction and service quality standards.
• Build positive relationships through effective communication and tools.

Conocimientos

English proficiency

Customer handling

Voice chat email

Learning mindset

Team player

Educación

Undergraduate/Graduate candidates can apply

Descripción del empleo

Job description

Hiring: Customer Support Executive | International E-commerce Process (Jaipur)

Join Our Global Customer Support Team!

Are you passionate about helping customers and confident in communicating with international clients? Heres your chance to build a rewarding career in a fast-growing international e-commerce environment.

Position: Customer Support Executive

Process: International E-commerce

Shift: Rotational Shifts

Working Days: 5.5 Days Working | Rotational Week Offs

Key Responsibilities

• Handle international customer queries through Calls, Chats & Emails
• Deliver quick, professional, and customer-focused resolutions
• Provide support for e-commerce electronics-related concerns
• Maintain high customer satisfaction and service quality standards
• Build positive customer relationships through effective communicationUse company tools and processes to provide accurate solutions

Desired Candidate Profile

• Excellent spoken & written English communication skills (C1 preferred)
• Strong customer handling and problem-solving skills
• Comfortable in Voice + Chat + Email support process
• Positive attitude with strong learning mindset
• Team player with professional communication skills

Eligibility Criteria

• Undergraduate / Graduate candidates can apply
• Minimum 6 months of customer support/client servicing experience preferred
• Freshers with excellent communication skills are welcome

Perks & Benefits

• Cab facility for evening & night shifts
• 180 travel allowance per day for male employees (evening/night shifts)
• International exposure & professional work environment
• Career growth opportunities & skill development
• Dynamic and supportive workplace culture

Why Join Us?

• Work with global customers
• Enhance communication & customer service expertise
• Fast-paced and engaging environment
• Excellent career growth opportunities

Contact Person - HR Gayatri Soni - 7447667631

Mail id - [e-mail]