International Customer Support / 6.5ctc

The Job Factory; Bengaluru; On-site; INR 280,000 - 420,000; Full time

Benefits offered by this job

5 Working Days

Cab Facility

Career Growth

Supportive Environment

Job summary

The Job Factory is hiring Customer Representatives for an International Voice Process in Bangalore. Immediate joiners are preferred. Excellent spoken English and strong communication skills are mandatory for handling inbound calls from US & UK customers.

Night shift candidates with basic computer knowledge will fit best. Cab facility up to 20 KM is offered along with a fast-track career growth path in a supportive team environment.

Qualifications

• Excellent spoken English required.
• Strong communication and active listening skills essential.
• Basic computer knowledge required.

Responsibilities

• Handle inbound calls from US & UK customers.
• Understand customer requirements and provide prompt solutions.
• Deliver excellent customer service with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by following quality standards.
• Coordinate with internal teams for issue resolution when required.

Skills

Excellent spoken English

Strong communication

Active listening

Basic computer knowledge

Education

Any Graduate or Undergraduate

Job description

Warm Greeting from The Job Factory

Hiring: Customer Representative for Non Voice process.

Call : HR Kavya @ 9901195084 / 9901246963(Call or Whatsapp)

Email id : [e-mail]

Call has to be made between 10am -6 PM

Work Location: Bangalore

Immediate Joiners Only

About the Role:

Hiring Customer Representatives for an International Voice Process. We are looking for candidates with excellent communication skills who can confidently interact with customers and provide timely and effective resolutions.

Key Responsibilities

• Handle inbound calls from US & UK customers
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by following quality standards
• Coordinate with internal teams for issue resolution when required

Requirements

• Any Graduate or Undergraduate
• Excellent spoken English skills are mandatory
• Comfortable working in Night shift
• Strong communication and active listening skills
• Basic computer knowledge required
• Immediate joiners preferred

What We Offer

• 5 Working Days
• Cab Facility up to 20 KM
• Fast-track career growth opportunities
• Supportive and collaborative work environment

Call : HR Kavya @ 9901195084 / 9901246963(Call or Whatsapp)

Email id : [e-mail]

Call has to be made between 10am -6 PM

Regards,

Kavya

HR TEAM