International Chat Process

Team Vertex Cosmos; Jaipur Municipal Corporation; On-site; INR 325,000 - 389,000; Full time

Benefits offered by this job

Cab facility

Job summary

Team Vertex Cosmos is hiring a Customer Support Executive for the International Chat Process in Jaipur, Rajasthan. The role handles customer queries via chat/email/voice for an international ecommerce platform, with rotational 24x7 shifts and cab facility.

Fresh graduates welcome; strong communication and customer handling skills are essential. Salary up to 32,000 CTC, with standard benefits.

Qualifications

• Excellent verbal and written communication skills.
• Minimum 6 months of experience in International Voice/Chat Process if Undergrad.
• Graduate Freshers are also welcomed.
• Customer handling skills and a positive attitude.

Responsibilities

• Handle customer queries through international Chat/Email/Voice.
• Provide excellent customer service and resolve customer concerns.
• Assist customers with orders, payments, delivery, returns, and other issues.
• Maintain quality standards and achieve process targets.

Skills

Communication skills

Customer handling

Voice/Chat experience

Positive attitude

Job description

Customer Support Executive -- CHAT PROCESS

International Process (E-commerce Platform)

We are looking for customer-focused professionals to join our team for an International Chat Process supporting a leading E-commerce platform.

Position: Customer Support Executive ( Chat Process)

Location: Mansarovar Jaipur, Rajasthan

Process: International Chat/Email

Job Responsibilities:

Handle customer queries through international Chat/Email/Voice.

Provide excellent customer service and resolve customer concerns.

Assist customers with orders, payments, delivery, returns, and other issues.

Maintain quality standards and achieve process targets.

Candidate Requirements:

1) Excellent verbal and written communication skills

2) Minimum 6 months of experience in International Voice/Chat Process if Undergrade.

3) Graduate Freshers are also welcomed.

4) Customer handling skills and a positive attitude.

*Salary & Benefits:*

CTC: Up to 32,000

Both sides Cab facility available

Rotational shifts - 24 X 7

5.5 days working

Interview Process:

Face to Face