Intern- Supply

AGRIM; Gurugram District; Sur place; INR 300 000 - 540 000; Plein temps

Avantages offerts par ce poste

Laptop provided

Résumé du poste

Agrim is hiring a Supply Executive to manage and enhance seller experiences on our platform from Gurgaon. You will be the primary contact for seller queries, coordinating with internal teams to resolve issues and drive improvements.

The role emphasizes onboarding, engagement, and clear communication with partners. The ideal candidate is detail-oriented, enjoys working with partners, and shows initiative in optimizing seller support, training, and account-related processes.

Qualifications

• Bachelor’s degree in business, communication, engineering or related field.
• Strong communication and interpersonal skills to engage effectively with sellers.
• Ability to manage and resolve queries related to orders, payments, and operations.
• Comfortable using mobile apps and digital platforms; ability to train others on the same.
• Problem-solving mindset with the ability to coordinate across teams for issue resolution.
• Proficient in Excel/Google Sheets and basic data tracking.
• Familiarity with e-commerce or B2B platforms is a plus.
• A true Generalist with keen curiosity, willingness to learn new skills and adapting to new environments.
• Knowledge of agricultural products, market dynamics, and customer needs and preferences is a plus.

Responsabilités

• Respond to seller enquiries and address questions about listings, orders, payments, returns, and account issues.
• Maintain clear and effective communication with sellers and coordinate with internal teams to resolve issues.
• Ensure seller usage of the app through regular training and support.
• Collect seller feedback on app, policies, and processes and share insights for improvements.
• Support onboarding, app setup, SKU creation, and ensure smooth activation by resolving issues.

Connaissances

Communication skills

Interpersonal skills

Query resolution

Cross-team coordination

App training

Data tracking

Excel/Google Sheets

E-commerce familiarity

Formation

Bachelor’s degree in business/related field

Outils

Excel

Google Sheets

Description du poste

Job Description:

Agrim’s Supply Team is looking for a proactive and customer-focused individual to manage and enhance our seller experience as Supply Executive. This role involves close interaction with sellers to ensure they are effectively onboarded, supported, and engaged on our platform.

You will act as the primary point of contact for seller queries and will collaborate with internal teams to resolve issues and drive improvements. This role is ideal for someone who enjoys working closely with partners, is detail-oriented, and has a passion for enabling business success through strong communication and support.

Responsibilities

• Response to seller enquires: Actively address seller questions and concerns related to product listings, orders, payments, returns, and account-related issues.
• Communication & Collaboration: Maintain clear and effective communication with sellers, while also collaborating with other internal teams to resolve issues.
• App Engagement & Training: Ensure effective seller usage of the app through regular training and support.
• Feedback Collection - Collect seller feedback on app, policies, and processes; share insights to drive improvements.
• Helping Sellers in Onboarding Journey: Support sellers with onboarding, app setup, SKU creation, and ensure smooth activation by resolving issues and clarifying processes.

Qualifications

• Bachelor’s degree in business, communication, engineering or a related field.
• Strong communication and interpersonal skills to engage effectively with sellers.
• Ability to manage and resolve queries related to orders, payments, and operations.
• Comfortable using mobile apps and digital platforms; ability to train others on the same.
• Problem-solving mindset with the ability to coordinate across teams for issue resolution.
• Proficient in Excel/Google Sheets and basic data tracking/reporting.
• Familiarity with e-commerce or B2B platforms is a plus.
• A true Generalist with keen curiosity, willingness to learn new skills and adapting new environments.
• Knowledge of agricultural products, market dynamics, and customer needs and preferences is a plus.

Location: Gurgaon- People staying near buy should only apply

Working: 6 Days a Week

Mandate: Laptop is required