Intern – Study Abroad Programs & Learner Success

upGrad; Dadri; On-site; INR 89,000 - 179,000; Part time

Job summary

upGrad is seeking a proactive intern to support the learner journey for our Study Abroad programs. You will coordinate with learners and internal teams to ensure a smooth experience from enrollment to program completion.

The role offers hands-on exposure to managing the learner lifecycle in a fast-paced EdTech environment, with opportunities to contribute to process improvements and learner engagement initiatives.

Qualifications

• Excellent coordination and stakeholder management required.
• High ownership and attention to detail needed.
• Strong organizational and multitasking abilities.
• Proactive and learner-centred mindset essential.

Responsibilities

• Coordinate with learners, counselors, and internal teams.
• Manage learner onboarding, documentation, and application tracking.
• Engage with learners through calls, emails, and webinars.
• Resolve learner queries and ensure timely communication.
• Support application and visa process coordination.
• Track learner progress and maintain reports and dashboards.
• Assist in improving learner experience and operational processes.

Skills

Coordination

Stakeholder management

Attention to detail

Organizational skills

Education

Business, Education, Communications degree

Job description

Job Description: Intern – Study Abroad Programs & Learner Success

Duration: 3 Months

About the Role

We are looking for a proactive intern to support the learner journey for our Study Abroad programs. You will coordinate with learners and internal teams to ensure a smooth experience from enrollment to program completion.

Key Responsibilities

• Coordinate with learners, counselors, and internal teams.
• Manage learner onboarding, documentation, and application tracking.
• Engage with learners through calls, emails, and webinars.
• Resolve learner queries and ensure timely communication.
• Support application and visa process coordination.
• Track learner progress and maintain reports and dashboards.
• Assist in improving learner experience and operational processes.

Required Skills

• Excellent coordination and stakeholder management skills.
• High ownership and attention to detail.
• Good organizational and multitasking abilities.
• Proactive and learner-centric mindset.

Preferred Qualifications

• Pursuing or recently completed a degree in Business, Education, Communications, or a related field.
• Interest in Study Abroad or EdTech.
• Prior experience in student engagement or operations is a plus.

What You'll Gain

• Exposure to the Study Abroad ecosystem.
• Hands-on experience managing the learner lifecycle.
• Opportunity to work on impactful projects in a fast-paced EdTech environment.