Application Associate

upGrad Study Abroad; Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

upGrad Study Abroad seeks a dynamic Application Specialist – Study Abroad to manage end-to-end university applications for international students across destinations such as the USA, UK, Canada and Australia. You will counsel students, assess eligibility, and guide them to the best-fit programs.

You will prepare documents, coordinate with internal teams, maintain CRM records, and provide weekly progress updates with a focus on accuracy and timely outcomes.

Qualifications

• Bachelor’s degree in any discipline (advantage for Master’s preferred).
• 1–3 years in international education, university admissions, or student counselling.
• Counselling experience with exposure to sales or student recruitment and ability to influence study destinations.
• Excellent communication and interpersonal skills with a consultative approach.
• Strong organizational and multitasking abilities; ability to meet tight deadlines.

Responsibilities

• Manage end-to-end lifecycle of student applications for multiple destinations (USA, UK, Canada, Australia).
• Counsel students to identify suitable courses and universities based on background and goals.
• Use persuasive communication to guide students to informed decisions and motivate them through the process.
• Assist students in preparing documents: SOPs, LORs, resumes, and other required materials.
• Review applications for accuracy and compliance before submission.

Skills

Counselling

Persuasive communication

CRM management

Organizational skills

Multitasking

Student recruitment

Education

Bachelor’s degree

Master’s degree (advantage)

Tools

CRM software

Job description

We are seeking a dynamic, detail-oriented, and proactive Application Specialist – Study Abroad to manage and support the end-to-end application process for students aspiring to study overseas. The ideal candidate will possess a strong understanding of international university admissions, along with proven student counselling experience and some exposure to sales. The role requires the ability to effectively guide, counsel, and convince students about suitable academic opportunities across various countries.

Key Responsibilities:

• Manage the complete lifecycle of student applications for universities in multiple destinations (e.g., USA, UK, Canada, Australia, etc.).
• Counsel and guide students to identify the most suitable courses and universities based on their academic background, career aspirations, and eligibility.
• Use persuasive communication skills to help students make informed decisions and stay motivated throughout the application process.
• Assist students in preparing academic documents, SOPs, LORs, resumes, and other required materials
• Review student applications for accuracy and compliance before submission to universities.
• Coordinate with internal teams (counsellors, visa teams, finance, etc.) to ensure a seamless and efficient application journey.
• Liaise with university representatives and admission offices to track application progress and obtain timely updates.
• Maintain accurate application records, update CRMs and trackers, and provide weekly progress reports to management.
• Identify and resolve bottlenecks in the application pipeline.
• Ensure all applications adhere to university admission and compliance standards.
• Follow internal processes while maintaining high levels of data accuracy and student satisfaction.

Requirements:

• Bachelor’s degree in any discipline; Master’s degree is an advantage.
• 1–3 years of experience in international education, university admissions, or student counselling roles.
• Demonstrated counselling experience with exposure to sales or student recruitment, with the ability to influence and mould students toward the right study destinations.
• Excellent communication and interpersonal skills, with a consultative approach.
• Strong organizational and multitasking abilities.
• Attention to detail and ability to meet tight deadlines.

Preferred Qualifications:

• Prior experience in a study abroad consultancy or education aggregator/platform.
• Knowledge of visa processes (I-20, CAS, GTE, etc.) is a plus.
• Proven ability to work in a fast-paced, target-driven environment while maintaining service quality.

What We Offer:

• A collaborative and growth-oriented work culture.
• Exposure to global education systems and diverse stakeholders.
• Opportunities for continuous learning and professional development.
• A chance to contribute to students’ academic and career success on an international scale.