Insurance Renewal

Workino HR Solutions Pvt Ltd; Mumbai; On-site; INR 201,000 - 279,000; Full time

Job summary

Workino HR Solutions Pvt Ltd in Mumbai is seeking a motivated Renewal Support Executive to handle motor insurance policy renewals and customer follow-ups. This role suits someone with up to 6 months experience in sales or renewal processes and a basic graduate background.

You will make outbound calls, explain renewal benefits and premiums, and help customers complete renewals. Fluency in Hindi and English, basic computer skills, and a positive, learning-oriented attitude are required; prior

Qualifications

• 6 months of experience in sales or renewal processes (preferred).
• Graduate degree or equivalent qualification.
• Good communication skills in Hindi and English.
• Basic computer skills and ability to use standard software.

Responsibilities

• Make outbound calls to existing customers for motor insurance renewals.
• Remind customers about upcoming policy renewal dates.
• Explain renewal benefits, premiums, and policy details to customers.
• Assist customers with the renewal process and resolve basic queries.
• Follow up with customers to ensure timely policy renewals.
• Maintain customer records and update call details in the system.

Skills

Hindi

English

Basic Computer Knowledge

Customer Interaction

Positive Attitude

Education

Graduate

Job description

Experience: 6 Months is Any sales or Renewal Process

Qualification: Any Graduate

Salary: 18000 to 25000

Job Responsibilities:

• Make outbound calls to existing customers for Motor insurance policy renewals.
• Remind customers about upcoming policy renewal dates.
• Explain renewal benefits, premiums, and policy details to customers.
• Assist customers with the renewal process and resolve basic queries.
• Follow up with customers to ensure timely policy renewals.
• Maintain customer records and update call details in the system.

Required Skills:

• Basic knowledge of Hindi and English.
• Basic computer knowledge.
• Positive attitude and willingness to learn.
• Comfortable with calling and customer interaction.