Renewal Executive | Life Insurance Process | HSC/Graduate | Malad

Credicus Business Services; Mumbai; On-site; INR 183,000 - 219,000; Full time

Job summary

Credicus Business Services Pvt Ltd in Mumbai is hiring a Renewal Executive for Life Insurance processes to handle renewals and respond to customer queries, ensuring timely policy renewal information and high customer satisfaction in a fast-paced BPO environment. The role requires at least 6 months of BPO experience, good communication skills, and basic customer service knowledge.

Work shifts are rotational day shifts in Malad & Virar West, with one rotational off, and compensation up to 18,000

Qualifications

• Good communication skills.
• Customer handling and problem-solving abilities.
• Basic knowledge of customer service.

Responsibilities

• Handle customer queries related to life insurance renewals.
• Assist customers with policy renewal information.
• Provide timely support and ensure customer satisfaction.

Skills

Good communication

Customer handling

Problem-solving

Customer service basics

Education

HSC / Graduate

Job description

Process: Renewal Executive - Life Insurance Process

Location

Malad & Virar West, Mumbai

Job Details

• Qualification: HSC / Graduate
• Experience: Minimum 6 Months of BPO Experience
• Salary: Up to 18,000 In-Hand
• Shift: Rotational Day Shifts
• Week Off: 1 Rotational Off

Required Skills

• Good communication skills.
• Customer handling and problem-solving abilities.
• Basic knowledge of customer service.

Key Responsibilities

• Handle customer queries related to life insurance renewals.
• Assist customers with policy renewal information.
• Provide timely support and ensure customer satisfaction.