Insurance Operations - Process Associate - Back Office

Tata Consultancy Services; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Tata Consultancy Services in Bengaluru (UK Shift) seeks an Insurance Operations professional to manage processes with a focus on accuracy, quality, compliance and customer service.

Requirements include 2–6 years in Insurance Operations, experience across Life & Pensions, Annuities, Retirement, P&C or Healthcare Insurance, and familiarity with Policy Servicing, Claims or New Business, plus excellent communication and MS Office proficiency.

Qualifications

• Graduate in any discipline.
• 2–6 years in Insurance Operations.
• Experience in Life & Pensions, Annuities, Retirement, P&C or Healthcare Insurance.
• Experience in Policy Servicing, Claims or New Business.
• Excellent communication skills and MS Office proficiency.
• Able to work in a fast-paced, SLA-driven environment.

Responsibilities

• Manage insurance operations processes with focus on accuracy, quality, compliance and customer service.
• Support UK shift requirements and cross-functional collaboration.

Skills

Insurance operations

Communication skills

Analytical skills

Fast-paced SLA-driven work

Education

Graduate

Tools

MS Office

Job description

Domain: Life & Pensions / Annuities / Retirement / P&C Insurance / Healthcare Insurance

Shift: UK Shift

Role: Manage insurance operations processes with a focus on accuracy, quality, compliance, and customer service.

Mandatory Skills:

2-6 years of experience in Insurance Operations
Experience in Life & Pensions, Annuities, Retirement, P&C, or Healthcare Insurance

Experience in Policy Servicing, Claims, or New Business
Excellent communication skills
MS Office proficiency and strong analytical skills
Ability to work in a fast-paced, SLA-driven environment

Qualification: Graduate in any discipline

Preferred: Candidates with exposure to UK Insurance processes.