Job Description
Institutional Sales Manager
RAS | Full-Time | India
Role Overview
We are seeking a dynamic and results-driven Institutional Sales Manager to join our growing team. The ideal candidate will bring proven experience in both the hospitality sector and corporate gifting space, with a demonstrated ability to build meaningful client relationships, drive revenue, and position our brand as the preferred partner for spas, hotels, wellness resorts, and corporate clients across the region.
Position Details
- Department: Sales & Business Development
- Reporting To: VP Operations & Offline Sales
- Location: India (Travel Required)
- Employment Type: Full-Time
- Experience Required: 5-8 Years in B2B Sales (Hospitality / Corporate Gifting)
Key Responsibilities
Business Development
- Identify, prospect, and onboard new B2B clients across hotels, spas, wellness resorts, and corporate accounts.
- Develop and execute targeted sales strategies to achieve and exceed revenue targets.
- Build and manage a healthy sales pipeline through consistent prospecting, follow-ups, and relationship management.
Hospitality Sector
- Manage and grow key accounts within luxury hotels, boutique properties, and spa chains.
- Collaborate with the internal team on spa menu integration, product placement, and onboarding support for new properties.
- Represent the brand at hospitality trade shows, industry events, and networking forums.
Corporate Gifting
- Drive corporate gifting sales during peak seasons (festive, year-end, and milestone occasions).
- Develop customized gifting proposals and presentations tailored to corporate clients' branding and budget requirements.
- Manage end-to-end coordination of corporate gifting orders including packaging, branding, and timely delivery.
HORECA (Hotels, Restaurants & Catering)
- Develop and manage a dedicated HORECA client base, including standalone restaurants, hotel F&B; outlets, catering companies, and cloud kitchens.
- Present and pitch RAS wellness and gifting products as value-add amenities, in-room offerings, or guest experience enhancements within the F&B; and catering ecosystem.
- Identify seasonal and event-based opportunities (weddings, corporate events, curated dining experiences) to drive HORECA sales.
- Build strong relationships with F&B; managers, executive chefs, event managers, and procurement heads within the HORECA segment.
Client Relationship Management
- Serve as the primary point of contact for key accounts, ensuring high levels of client satisfaction and retention.
- Conduct regular client reviews, product presentations, and business development meetings.
- Collaborate with internal teams (marketing, operations, product) to ensure seamless client experiences.
Reporting & Strategy
- Maintain accurate CRM records of sales activities, leads, and client interactions.
- Provide regular sales forecasts, pipeline reports, and market feedback to the leadership team.
- Monitor competitor activity and market trends to identify new business opportunities.
Qualifications & Experience
- Bachelors degree in Business, Hospitality Management, Hotel Management, Marketing, or a related field.
- 5-8 years of proven B2B sales experience, with a strong track record in the hospitality or wellness industry.
- Prior experience in corporate gifting, FMCG, or luxury goods sales is highly desirable.
- Existing network of contacts within the hotel, spa, restaurant, catering, or corporate procurement sector is a robust advantage.
- Prior experience in the HORECA segment with familiarity of F&B; procurement, catering operations, and event-based sales is highly desirable.
- Proficiency in CRM tools and MS Office / Google Workspace.
Skills & Competencies
- Excellent communication, negotiation, and presentation skills.
- Strong commercial acumen with the ability to identify and convert business opportunities.
- Self-motivated, target-oriented, and capable of working independently.
- Ability to manage multiple accounts and priorities simultaneously.
- Willingness to travel for client meetings, trade shows, and industry events.
- Professional demeanor with a client-first approach.
What We Offer
- Competitive fixed salary with an attractive performance-based incentive structure.
- Opportunity to work with a premium, fast-growing brand in the wellness and gifting space.
- Collaborative and entrepreneurial work culture.
- Professional development and growth opportunities.
- Travel allowance and business expense reimbursement.