Sales Manager

RAJBAGH WELLNESS; Udaipur District; On-site; INR 700,000 - 1,300,000; Full time

Benefits offered by this job

Accommodation on campus

Meals on campus

Job summary

Rajbagh Wellness, a premium holistic wellness retreat in Udaipur, seeks an experienced and communicative Sales Manager for a full-time, on-site role. You will manage incoming leads, conduct consultations over calls, convert enquiries, and develop corporate wellness partnerships.

This individual contributor role requires deep wellness knowledge, NABH familiarity, and the ability to coordinate with doctors and senior team members to ensure accurate information and premium guest experience

Qualifications

• 5–8+ years of sales experience in wellness, healthcare, hospitality, medical wellness, or premium services.
• Proven experience in lead conversion, consultative sales, group sales, and corporate business development.
• Excellent verbal and written communication skills.
• Strong ability to understand customer requirements and conduct high-quality sales consultations over calls.
• Good understanding of Naturopathy, Ayurveda, Yoga, wellness therapies, and holistic wellness.
• Working knowledge of NABH norms, quality standards, and basic healthcare protocols.
• Ability to understand health-related concerns and coordinate appropriately with doctors/senior medical professionals.
• Strong negotiation, follow-up, relationship-building, and closing skills.
• Professional, confident, empathetic, and persuasive communication style.
• Strong administrative and documentation skills.
• Ability to independently manage leads and sales pipelines from enquiry to conversion.

Responsibilities

• Handle and respond to leads through calls, WhatsApp, email, and other channels.
• Understand the lead's wellness goals, requirements, health concerns, and expectations.
• Conduct professional and consultative sales calls and convert qualified leads into bookings.
• Follow up consistently with prospective guests and maintain an organized sales pipeline.
• Drive individual, family, and group conversions.
• Identify and develop corporate wellness partnerships with companies, organizations, and institutions.
• Present Rajbagh's wellness programs and partnership opportunities to corporate clients.
• Coordinate with doctors and senior medical/wellness team members regarding health concerns or specific requirements raised by leads.
• Ensure that health-related information communicated to prospective guests is accurate and aligned with the medical team's guidance.
• Maintain lead records, follow-up reports, conversion data, and other sales documentation.
• Coordinate with Front Office, Medical, Wellness, and Operations teams for smooth pre-arrival planning.
• Handle relevant administrative responsibilities related to sales and guest coordination.
• Maintain a high level of professionalism and ensure that every interaction reflects Rajbagh's premium positioning.
• Track enquiries, conversions, lost leads, follow-ups, and corporate opportunities.
• Contribute ideas for improving lead conversion, customer experience, and business development.

Job description

Company Description

Rajbagh- A Holistic Wellness Retreat, situated in Udaipur, is a premium holistic wellness destination offering personalized programs through Naturopathy, Ayurveda, Yoga, therapies, wellness nutrition, and therapeutic activities.

We are focused on delivering personalized wellness journeys while maintaining high standards of professional care, guest experience, quality, and service excellence.

Role Description

We are seeking an experienced and communicative Sales Manager for a full-time, on-site role in Udaipur.

This is an individual contributor role with no team-management responsibility. The candidate will be responsible for managing incoming leads, conducting consultations over calls, converting individual and group enquiries, developing corporate wellness partnerships, and maintaining strong relationships with prospective guests and organizations. The role also involves understanding the health concerns and wellness requirements of leads, coordinating with doctors and senior medical/wellness team members where required, and ensuring that accurate and appropriate information is communicated to prospective guests.

The ideal candidate should have excellent communication and sales skills, along with a genuine understanding of wellness, Naturopathy, Ayurveda, Yoga, and NABH quality norms.

Qualifications

• 5–8+ years of experience in sales, preferably in wellness, healthcare, hospitality, medical wellness, or a premium service industry
• Proven experience in lead conversion, consultative sales, group sales, and corporate business development
• Excellent verbal and written communication skills
• Strong ability to understand customer requirements and conduct high-quality sales consultations over calls
• Good understanding of Naturopathy, Ayurveda, Yoga, wellness therapies, and holistic wellness
• Working knowledge of NABH norms, quality standards, and basic healthcare protocols
• Ability to understand health-related concerns and coordinate appropriately with doctors/senior medical professionals
• Strong negotiation, follow-up, relationship-building, and closing skills
• Professional, confident, empathetic, and persuasive communication style
• Strong administrative and documentation skills
• Ability to independently manage leads and sales pipelines from enquiry to conversion

Responsibilities

• Handle and respond to leads through calls, WhatsApp, email, and other channels
• Understand the lead's wellness goals, requirements, health concerns, and expectations
• Conduct professional and consultative sales calls and convert qualified leads into bookings
• Follow up consistently with prospective guests and maintain an organized sales pipeline
• Drive individual, family, and group conversions
• Identify and develop corporate wellness partnerships with companies, organizations, and institutions
• Present Rajbagh's wellness programs and partnership opportunities to corporate clients
• Coordinate with doctors and senior medical/wellness team members regarding health concerns or specific requirements raised by leads
• Ensure that health-related information communicated to prospective guests is accurate and aligned with the medical team's guidance
• Maintain lead records, follow-up reports, conversion data, and other sales documentation
• Coordinate with Front Office, Medical, Wellness, and Operations teams for smooth pre-arrival planning
• Handle relevant administrative responsibilities related to sales and guest coordination
• Maintain a high level of professionalism and ensure that every interaction reflects Rajbagh's premium positioning
• Track enquiries, conversions, lost leads, follow-ups, and corporate opportunities
• Contribute ideas for improving lead conversion, customer experience, and business development

Key Deliverables

• Consistently achieve individual sales and conversion
• Strong conversion of qualified leads into wellness program bookings
• Generate and convert group and corporate business opportunities
• Develop long-term corporate wellness partnerships
• Maintain timely and structured follow-up with every qualified lead
• Ensure accurate coordination between prospective guests and the medical/wellness team
• Maintain excellent communication and premium customer experience throughout the sales journey
• Maintain accurate sales records, reports, and administrative documentation

What We Offer

• Individual contributor role with significant responsibility and ownership
• Opportunity to work in a premium wellness environment
• Exposure to wellness, healthcare, hospitality, and corporate business development
• Professional growth and performance-based opportunities
• Accommodation in the campus
• Meals available on campus
• Compensation: As per experience and suitability for the role