Inside Sales Specialist (US Shift)

Simplilearn; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Simplilearn in Bengaluru is hiring for its International B2C sales team, focusing on the US market. The role drives new customer acquisition, builds customer relationships, and manages operations and reporting to ensure target achievement.

You will oversee pre-sales to post-sales support, identify cross-sell opportunities, and maintain high customer satisfaction. Night shift from the Bengaluru office requires strong communication and a global outlook.

Qualifications

• Open to work between 7pm–5am (Night Shift).
• Excellent communication skills (verbal and written).
• Graduate in any discipline.
• Neutral accent for interacting with a global customer base.

Responsibilities

• Convert leads from marketing channels into customers.
• Develop short- and long-term sales plans to hit targets.
• Achieve revenue targets aligned with team goals.
• Identify cross-sell and upsell opportunities within existing customers.
• Generate references from existing customers to grow the pipeline.

Skills

Excellent communication skills

Neutral accent

Night shift

Education

Graduate in any discipline

Job description

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 2000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.

Who are we looking for?

This role would be part of the B2C sales function for our International Business Groups (US Market).

He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.

What should you do?

New Customer Acquisition

• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline

Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

Operations and Reporting

• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

Requirements:

Open to work between 7pm – 5am (Night Shift)

Excellent communication skills (Verbal and Written)

Graduate in any discipline

Neutral Accent for Interacting with Global customer base

Work From Office (Location: Bangalore -HSR Layout)