Inside Sales Specialist

Clever Harvey; Mumbai; On-site; INR 500,000 - 750,000; Full time

Job summary

Clever Harvey, Mumbai-based study abroad advisory, is seeking an Inside Sales Specialist for an on-site role in Juhu, Mumbai. You will engage prospective students and families, explain services, qualify leads, and guide applicants through admissions support.

You will maintain CRM records, follow up on inquiries, and convert conversations into enrollments while upholding a high standard of customer satisfaction.

Qualifications

• Bachelor’s degree in any discipline; education background is an advantage.
• Proven track record of meeting or exceeding sales targets.
• Experience in education, counseling, or study abroad services is an advantage.
• Strong communication and customer service skills.

Responsibilities

• Handle inbound and outbound calls and convert qualified leads.
• Explain Clever Harvey’s study abroad services to prospects.
• Qualify leads and guide applicants through admissions support.
• Maintain accurate CRM records and follow up with leads.
• Collaborate with counseling and marketing teams to refine outreach.
• Consistently achieve sales targets and deliver high-quality customer experience.

Skills

Inside Sales

Lead Generation

Customer Satisfaction

Clear Communication

CRM Proficiency

Sales Target Achievement

Organization

Team Collaboration

Education

Bachelor’s degree

Tools

CRM tools

Job description

Clever Harvey is a comprehensive, one-stop study abroad solution founded and led by Ivy League alumni. The organization provides end-to-end guidance for students aiming to study overseas, focusing on profile building, college admissions, and scholarship support. Applicants join a mission-driven team that helps young learners access global education opportunities. Team members work in a collaborative environment that values expertise, mentorship, and student success. Clever Harvey offers opportunities to grow in the education and study abroad advisory space while making a direct impact on learners’ futures.

Role Description

The Inside Sales Specialist is a full-time, on-site role based in Juhu Mumbai, responsible for engaging prospective students and families interested in study abroad programs. Day-to-day tasks include handling inbound and outbound calls, explaining Clever Harvey’s services, qualifying leads, and guiding prospects through the admissions support offerings. The role involves maintaining accurate records in CRM systems, following up with leads, and converting inquiries into enrollments while ensuring a high standard of customer satisfaction. The Inside Sales Specialist will collaborate with counseling and marketing teams to refine outreach strategies and provide feedback on customer needs. This position requires consistent achievement of sales targets, professional communication with diverse stakeholders, and commitment to delivering a high-quality customer experience.

Qualifications

• Strong Inside Sales skills, including handling inbound/outbound calls and converting qualified leads into customers.
• Experience in Lead Generation through multiple channels such as phone, email, social media, and referrals.
• Ability to maintain high levels of Customer Satisfaction through proactive follow-up and clear expectations management.
• Excellent Communication and Customer Service skills, with the ability to explain complex information in a simple and empathetic manner.
• Proven track record of meeting or exceeding sales targets and working with CRM or sales management tools.
• Bachelor’s degree in any discipline; prior experience in education, counseling, or study abroad services is an advantage.
• Strong organizational skills, attention to detail, and the ability to work in a fast-paced, target-driven environment.
• Comfort working on-site in Mumbai and collaborating with cross-functional teams.