Inside Sales Specialist

Atlantis Robotics (ThinkRobotics); Delhi; On-site; INR 420,000 - 780,000; Full time

Job summary

ThinkRobotics.com – Atlantis Robotics Pvt. Ltd. is seeking an Inside Sales Specialist to manage inquiries, engage with customers, and drive conversions via calls, emails, and digital channels.

The role demands proactive communication, negotiation skills, and the ability to understand customer requirements to recommend suitable robotics and electronics products. On-site work with a 6-day week is expected.

Qualifications

• Strong verbal and written communication skills are required.
• Good negotiation, convincing, and customer-handling abilities.
• Familiarity with IndiaMART, GEMS portal, or other lead-generation platforms.

Responsibilities

• Handle inbound sales enquiries via phone, email, website inquiries, IndiaMART, and other digital platforms.
• Identify customer requirements and recommend appropriate robotics, electronics, embedded systems, and related products.
• Generate and qualify leads through outbound calls, email campaigns, LinkedIn, and other channels.
• Follow up with prospects and convert enquiries into sales.
• Prepare and share quotations, proposals, and product details.
• Coordinate with the technical team for product-related queries.
• Maintain accurate customer records and sales activities in Zoho CRM.
• Coordinate with operations and dispatch teams to ensure smooth order processing.
• Achieve monthly sales targets and contribute to revenue growth.
• Prepare regular reports on enquiries, conversions, pending leads, and sales performance.

Skills

Strong verbal and writtencommunication

Negotiation skills

Customer handling abilities

Education

Bachelor's degree in Electronics, Electrical, Mechanical, Mechatronics, Instrumentation, Business Administration, or related field

Tools

Zoho CRM

Job description

Job Description – Inside Sales Specialist

Company: ThinkRobotics.com – Atlantis Robotics Pvt. Ltd.

Work Mode: On-site

Employment Type: Full-Time

Working Days: 6 Days a Week

Experience: 1–3 Years (Preferred)

Salary: As per experience and industry standards

About ThinkRobotics

ThinkRobotics.com, the e-commerce division of Atlantis Robotics Pvt. Ltd., is a growing marketplace for robotics, electronics, embedded systems, and automation solutions. We provide high-quality products and technical solutions to engineers, startups, educational institutions, and businesses across India.

Role Overview

We are looking for a proactive and customer-oriented Inside Sales Specialist to manage sales enquiries, engage with potential customers, generate business opportunities, and drive sales conversions through calls, emails, and digital platforms.

The ideal candidate should have excellent communication and negotiation skills, a customer-first approach, and the ability to understand customer requirements and recommend suitable technical products.

Key Responsibilities

• Handle inbound sales enquiries through phone calls, emails, website enquiries, IndiaMART, and other digital platforms.
• Identify customer requirements and recommend appropriate robotics, electronics, embedded systems, and related products.
• Generate and qualify leads through outbound calls, email campaigns, LinkedIn, and other channels.
• Follow up with prospective customers and convert enquiries into successful sales.
• Prepare and share quotations, proposals, and product details with customers.
• Understand product specifications and coordinate with the technical team for product-related queries.
• Build and maintain strong relationships with existing and potential customers.
• Maintain accurate customer records, sales activities, and follow-ups in Zoho CRM.
• Coordinate with the operations and dispatch teams to ensure smooth order processing.
• Achieve monthly sales targets and contribute to overall revenue growth.
• Prepare regular reports on enquiries, conversions, pending leads, and sales performance.

Must-Have Requirements

• Bachelor's degree in Electronics, Electrical, Mechanical, Mechatronics, Instrumentation, Business Administration, or a related field.
• 1–3 years of experience in inside sales, tele-sales, B2B sales, or customer relationship management.
• Strong verbal and written communication skills.
• Good negotiation, convincing, and customer-handling abilities.
• Familiarity with IndiaMART, GEMS portal, or other lead-generation platforms.
• Basic understanding of technical products and the ability to understand customer requirements.
• Ability to manage multiple enquiries and follow-ups simultaneously.
• Target-oriented mindset with a focus on sales conversion.

Nice to Have

• Knowledge of robotics, IoT, embedded systems, electronics, or automation products.
• Experience working with Zoho CRM or other CRM platforms.
• Exposure to RFQs, quotations, product catalogues, and technical documentation.
• Ability to explain product features and specifications to customers.