Inside Sales Representative (Bangalore)

Keka Technologies Private Limited; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Keka Technologies Private Limited in Bengaluru, India is seeking an Inside Sales Representative to generate, qualify, and nurture MSME leads through calls and digital platforms, handing over qualified opportunities to the Field Sales team.

You will engage MSME owners and decision-makers, qualify leads based on business potential and requirements, explain the product, and maintain accurate CRM records to drive calling, qualification, and conversion targets.

Qualifications

• 2–4 years of experience in Inside Sales, Tele-sales, Telecalling, Lead Generation, or Business Development.
• MSME/SME or industrial sales experience preferred.
• Strong communication and consultative sales skills.
• Experience with cold calling and lead qualification.
• Familiarity with CRM and data entry.

Responsibilities

• Generate and qualify MSME leads using lead-generation and CRM platforms.
• Make outbound and inbound calls to MSME owners and decision-makers.
• Understand customer requirements, business profile, and energy-related needs.
• Qualify leads based on business potential, requirement, location, and decision-maker availability.
• Explain the product at a basic level using FAQs and supporting sales materials.
• Schedule qualified leads for Field Sales/site visits.
• Maintain accurate call records, lead status, follow-ups, and customer feedback in CRM.
• Handle initial objections and elevate technical queries when required.
• Achieve assigned calling, lead qualification, and conversion targets.

Skills

Lead generation

Cold calling

CRM

Communication

Consultative selling

Follow-ups

Tools

CRM platforms

Job description

We are looking for an Inside Sales Representative to generate, qualify, and nurture MSME leads through calls and digital platforms and hand over qualified opportunities to the Field Sales team.

Key Responsibilities

• Generate and qualify MSME leads using lead-generation and CRM platforms.
• Make outbound and inbound calls to MSME owners and decision-makers.
• Understand customer requirements, business profile, and energy-related needs.
• Qualify leads based on business potential, requirement, location, and decision-maker availability.
• Explain the product at a basic level using FAQs and supporting sales materials.
• Schedule qualified leads for Field Sales/site visits.
• Maintain accurate call records, lead status, follow-ups, and customer feedback in CRM.
• Handle initial objections and elevate technical queries when required.
• Achieve assigned calling, lead qualification, and conversion targets.

Requirements

• 2–4 years of experience in Inside Sales, Tele-sales, Telecalling, Lead Generation, or Business Development.
• Prior MSME/SME or industrial sales experience preferred.
• Good communication and convincing skills with a consultative sales approach.
• Comfortable with cold calling, outbound/inbound calling, lead qualification, and follow-ups.
• Basic knowledge of CRM and data entry.
• Comfortable working with lead-generation and sales platforms.