Inside Sales Representative

Signellent Technologies India Pvt Ltd; India; On-site; INR 300,000 - 540,000; Full time

Job summary

Signellent Technologies India Pvt Ltd is seeking an inside sales professional to manage customer inquiries and subscription-based IT solutions. You will coordinate with pre-sales teams, prepare quotations, and manage the sales pipeline using Zoho CRM.

The role requires 1–3 years in IT/tech inside sales, strong English/Hindi communication, and proficiency in MS Office. A customer-first, consultative approach will help expand existing accounts and drive new opportunities.

Qualifications

• Graduate in any discipline; B.E./B.Tech in IT, Electronics, or Computers preferred.
• 1–3 years of experience in inside sales, tele-sales, or customer support in an IT/technology company.
• Hands-on experience with Zoho CRM or any other CRM tool for pipeline management and quotation generation.
• Strong verbal and written communication skills in English and Hindi.
• Proficient in MS Office (Word, Excel, Outlook) for documentation and correspondence.
• Self-motivated with strong organizational skills and multitasking ability.
• Customer-first mindset with a consultative approach to sales.

Responsibilities

• Handle inbound calls, emails, and online queries from existing and prospective customers.
• Understand customer requirements related to networking, cybersecurity, voice & video, and ELV solutions and coordinate with technical/pre-sales teams.
• Prepare, send, and track sales quotations and proposals using Zoho CRM.
• Maintain and update leads, opportunities, and deal stages in Zoho CRM daily.
• Conduct regular follow-ups via calls and emails on active opportunities.

Skills

Inside sales

CRM proficiency

Zoho CRM

English & Hindi comms

MS Office

Self-motivation

Consultative selling

Multitasking

Education

B.E./B.Tech in IT/Electronics/Computers

Graduate in any discipline

Tools

Zoho CRM

Job description

Mumbai/Noida, India | Posted on 07/27/2026

• Handleinbound calls, emails, and online queries from existing and prospectivecustomers professionally and promptly


• Understandcustomer requirements related to networking, cybersecurity, voice & video,and ELV solutions and coordinate with technical/pre-sales teams for accurateresponses


• Prepare,send, and track sales quotations and proposals using Zoho CRM


• Maintainand update all leads, opportunities, and deal stages accurately within Zoho CRMon a daily basis


• Conductregular follow-ups via calls and emails on active opportunities to ensuretimely deal progression


• Assistthe field sales team by tracking deals in the pipeline and providing timelyreminders and status updates


• Coordinatewith vendors and internal teams (pre-sales, logistics, accounts) for orderfulfilment and delivery updates


• Generateand share weekly CRM reports — open opportunities, follow-up due dates, dealstages, and closure forecasts


• Buildand maintain strong rapport with customers to promote repeat business andlong-term relationships


• Identifyup-sell and cross-sell opportunities while engaging with customers on existingaccounts

Requirements

Required Qualifications & Skills

• Graduatein any discipline; B.E./B.Tech in IT, Electronics, or Computers preferred


• 1–3years of experience in inside sales, tele-sales, or customer support in anIT/technology company


• Hands-onexperience with Zoho CRM or any other CRM tool for pipeline management andquotation generation


• Strongverbal and written communication skills in English and Hindi


• Abilityto understand and explain basic IT infrastructure products and solutions


• Proficientin MS Office (Word, Excel, Outlook) for documentation and correspondence


• Self-motivatedwith strong organizational skills and ability to multitask


• Customer-firstmindset with a consultative approach to sales

Good to Have

• Priorexperience in IT system integration, networking, or telecom sales


• Familiaritywith brands such as Cisco, Fortinet, Palo Alto, Poly com, Bosch, or similar OEMs


• Basicunderstanding of IT solution categories: LAN/WAN, firewalls, surveillance, PAsystems, structured cabling


• Knowledgeof procurement/tender processes for enterprise or government clients