Inside Sales Representative

DigitalTrack Solutions Pvt Ltd; Coimbatore District; On-site; INR 350,000 - 550,000; Full time

Job summary

DigitalTrack Solutions Pvt Ltd in Coimbatore is hiring a full‑time Inside Sales Representative to identify and qualify leads and present IT infrastructure solutions to customers on-site. You will manage the sales pipeline, prepare quotations, coordinate with technical teams, and strive to meet targets while maintaining strong customer relationships and accurate CRM records.

Strong communication, negotiation, and lead generation skills, plus familiarity with CRM tools and MS Office, are essential

Qualifications

• Strong Inside Sales skills with lead follow-up, pipeline management, and closing techniques.
• Customer service and satisfaction skills to handle inquiries and build long‑term relationships.
• Lead generation via calls, emails, and online research; account management to nurture existing customers.

Responsibilities

• Identify and qualify leads, conduct outbound and inbound calls, and present IT infrastructure solutions to customers.
• Manage the sales pipeline, prepare quotations, follow up on proposals, and support account management.

Skills

Lead generation

Pipeline management

Closing techniques

Customer service

Account management

Communication & negotiation

Education

Diploma or Bachelor's in Business/Marketing/Engineering

Tools

CRM tools

MS Office

Job description

Company Description

DigitalTrack Solutions is an integrated IT infrastructure provider delivering end-to-end hardware and software solutions, including desktops, laptops, servers, and software licenses. The company designs and implements network infrastructure such as LAN, WAN, Wi‑Fi, and wireless solutions, along with network, information, and data security services. It also offers storage, backup, and virtualization solutions tailored to diverse business needs. Through strategic alliances with global technology leaders, DigitalTrack Solutions ensures high‑quality, best‑of‑breed solutions for its customers. More information is available at www.digitaltracksolutions.com.

Role Description

This full‑time Inside Sales Representative role is based on‑site in Coimbatore. The role involves identifying and qualifying leads, conducting outbound and inbound calls, and presenting IT infrastructure solutions to prospective and existing customers. The Inside Sales Representative will manage the sales pipeline, prepare quotations, follow up on proposals, and support account management activities to drive revenue growth. Daily responsibilities include maintaining accurate records in CRM systems, coordinating with technical and operations teams, and ensuring a high standard of customer communication. The role also requires meeting set targets, providing timely feedback from the market, and contributing to overall customer satisfaction.

Qualifications

• Candidates should possess strong Inside Sales skills, including lead follow-up, pipeline management, and closing techniques.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long‑term relationships.
• Candidates should possess Lead Generation skills to identify opportunities through calls, emails, and online research.
• Candidates should possess Account Management skills to nurture existing customers and support repeat business.
• Strong communication and negotiation skills, with the ability to explain technical solutions in simple business language.
• Comfort using CRM tools, MS Office, and basic sales reporting methods.
• Prior experience in IT infrastructure or technology sales is an advantage.
• Diploma or bachelor’s degree in business, marketing, engineering