Inside Sales Executive

Knowledge Park Indore; Indore District; On-site; INR 300,000 - 520,000; Full time

Job summary

Knowledge Park Indore is seeking an Academic Counselor to guide learners through their educational journeys on our EdTech platform. You will assess learning needs, recommend personalized paths, and support students with admissions, courses, and career guidance.

Key duties include high-volume outreach, counseling students on UG/PG certificates, and driving enrollments through consultative selling. Exceptional communication, empathy, and CRM proficiency are essential.

Qualifications

• Experience in cold calling and lead conversion.
• Ability to counsel students on UG/PG certificates or courses.
• Strong verbal and written communication with empathy.
• Active listening and rapport building with students.
• Ability to manage CRM data and follow-up tasks.

Responsibilities

• Make high-volume calls to prospective students (up to 300–350 per day).
• Counsel students and recommend UG/PG certificates aligned with goals.
• Drive enrollments via inside sales and consultative selling.
• Handle objections and explain value propositions clearly.
• Coordinate via calls, WhatsApp, and email to pitches and follow-ups.
• Conduct counseling sessions via virtual meetings, calls, and email.

Skills

Cold calling

Student counseling

Inside sales

CRM proficiency

Communication skills

Job description

Knowledge Park is an innovative EdTech company that is committed to revolutionizing the educational landscape. Our Company focused on education and skill development, particularly in the online and remote learning space and helps students at all levels achieve their academic goals. We offer various programs, including management and executive programs, through partnerships with universities like NMIMS, DY Patil, Manipal, up Grad and many others.

Job Summary:

We are looking for a passionate and driven Academic Counselor to join our team and provide expert guidance and support to learners in their educational journey, ensuring they receive the necessary academic support, career advice, and personal development guidance. The Academic Counselor will work closely with students to assess their learning needs, recommend personalized learning paths, and ensure that they successfully navigate their academic pursuits using our EdTech platform. This role requires strong communication skills, empathy, and an in-depth understanding of modern educational practices.

Responsibilities:

• Perform Cold calling on Daily basis, calling criteria could go up to 300-350 Calls per day.
• Counselling Students and recommending them Courses in UG/PG/Certificates that aligns with their future goals.
• Lead Conversations and Sales closures through B2C Inside sales and convert leads into paid enrollments through consultative selling.
• Maintain high conversion rates by building trust, handling objections, and clearly explaining value propositions.
• Communicate with the students via calls, WhatsApp, and emails and deliver clear, concise, and compelling product pitches customized to their academic and career goals.
• Conduct one-on-one counseling sessions via virtual meetings, phone calls, and email communication.
• Built rapport with the students, generate reference through them and cater end to end backend queries
• Guide students on how the EdTech platform can help bridge their skill gaps and enhance outcomes.
• Maintain and update lead status, call outcomes, and follow-up details on the CRM (e.g., Salesforce, Lead squared, etc.)
• Achieve or exceed monthly and quarterly enrollment/sales targets.