Inside Sales Manager

Nexrise India Infra Pvt. Ltd; Jaipur; On-site; INR 120,000 - 480,000; Full time

Job summary

Nexrise India Infra Pvt Ltd is seeking an enthusiastic Inside Sales Manager to drive lead conversion from inbound and outbound channels. You will manage customer communication, ensure timely follow-ups, and convert inquiries into sales and rentals, strengthening our front-line customer experience.

You will coordinate with Sales, Operations and Logistics, prepare quotations, track quotes, and maintain CRM/ERP records to optimize the sales pipeline.

Qualifications

• Graduate or diploma holder with technical or business background.
• Strong communication and negotiation skills required.
• Ability to understand technical products quickly and explain them to customers.
• Proficiency in CRM, Excel and ERP systems is essential.
• Experience in B2B sales, especially in industrial equipment, is preferred.

Responsibilities

• Handle inbound and outbound leads from multiple channels and convert them into orders.
• Maintain professional customer interactions and timely follow-ups.
• Coordinate with Sales, Operations and Logistics for order execution and quotations.
• Update CRM/ERP with all inquiries and track pipeline and conversions.
• Build long-term customer relationships and encourage repeat business.

Skills

Lead Management

B2B Sales

Negotiation

CRM proficiency

Education

Graduate / Diploma (Technical or Business preferred)

Tools

CRM software

Excel

ERP systems

Job description

About Nexrise India Infra Pvt Ltd Nexrise India Infra Pvt Ltd is a fast-growing organization specializing in the manufacturing, sales, and rental of aluminium scaffolding, ladders, and height access equipment across India. With multiple warehouses and a strong presence across industrial and infrastructure sectors, we are focused on delivering safe, high-quality access solutions to leading companies nationwide.

Position Overview

We are seeking a dynamic and result-oriented Inside Sales Manager who will be responsible for handling inbound and outbound sales leads, managing customer communication, ensuring timely follow-ups, and converting enquiries into business opportunities. The role plays a critical front-line function , as the first interaction with customers significantly impacts conversion and brand perception.

Key Responsibilities

• Lead Management & Conversion Handle all incoming leads from IndiaMART, TradeIndia, website, and direct calls. Ensure zero missed calls and timely response to all enquiries. Convert leads into confirmed orders (sales and rentals). Maintain strong follow-up discipline until closure.
• Customer Interaction Understand customer requirements related to height access solutions. Maintain professional and confident communication with clients.
• Sales Coordination Coordinate with Sales, Operations, and Logistics teams for order execution. Prepare and share quotations as per company pricing policies. Track quote status and conversion ratios.
• CRM & Reporting Update all enquiries and interactions in CRM/ERP (Brainzo/Company System). Maintain lead pipeline and status reports. Monitor lead ageing and ensure timely closures.
• Relationship Building Build long-term customer relationships. Encourage repeat business and referrals.

Key Performance Indicators (KPIs)

• Lead Response Time
• Conversion Ratio
• Monthly Sales / Rental Revenue Generated
• Follow-up Efficiency
• Customer Satisfaction
• Lead Closure Timeline

Required Skills & Qualifications

• Graduate / Diploma (Technical or Business preferred) 2-6 years experience in Inside Sales / Industrial Sales / Equipment Sales Experience handling B2B clients preferred
• Strong communication and negotiation skills
• Ability to understand technical products quickly
• Proficiency in CRM / Excel / ERP systems
• Preferred Experience Experience in scaffolding, construction equipment, industrial products, or rental industry. Familiarity with IndiaMART / TradeIndia lead handling.

Key Personality Traits

• High ownership mindset
• Strong follow-up discipline
• Confident communicator
• Target driven
• Customer-focused

Job Types : Full-time, Permanent Pay: ₹10,** - ₹40,** per month Work Location: In person