Inside Sales Manager

ADA Global; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

ADA Global in Bengaluru seeks a dynamic Inside Sales Manager to drive demand generation and pipeline growth in the US market. You will own outbound sales strategy, lead qualification, and pipeline development while mentoring an India-based Inside Sales team.

The candidate should bring 6–10 years of B2B inside sales experience, strong CRM skills, and a track record of engaging with CXOs and senior leaders. US-market knowledge is essential for success.

Qualifications

• 6-10 years of B2B inside sales experience, preferably in IT services, SaaS, Data, AI, or Cloud domains.
• 2-3 years of experience managing or mentoring a sales/inside sales team.
• Strong understanding of US market buying behavior and enterprise sales cycles.
• Proven track record of generating qualified pipeline for technology services.
• Experience engaging with CXOs, CIOs, CTOs, Data Leaders, and Business Heads.
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot, Zoho).
• Excellent communication skills with strong US client interaction experience.

Responsibilities

• US Market - Individual Contribution: Develop and execute outbound prospecting strategies targeting mid-market and enterprise accounts in the US.
• US Market - Leadership: Manage and mentor the India Inside Sales team, set targets and perform coaching.
• Qualify prospects and convert leads into sales-ready opportunities.
• Schedule meetings and strategic conversations for the Business Development/Account Executive team.
• Collaborate with marketing on US-focused demand generation initiatives.
• Build and manage a strong pipeline aligned with revenue targets.
• Track KPIs such as conversion rates, pipeline value, and opportunity creation.
• Ensure CRM hygiene, reporting accuracy, and activity tracking.

Skills

Inside sales

Team leadership

US market knowledge

CRM proficiency

Outbound sales

Tools

Salesforce

HubSpot

Zoho

Job description

Role Overview

We are seeking a dynamic and results-driven Inside Sales Manager to drive demand generation and pipeline growth in the US market. This role will own outbound sales strategy, lead qualification, and pipeline development while mentoring and managing a team of Inside Sales Associates focused on the India market.

The ideal candidate will bring strong experience in B2B technology services sales, a deep understanding of the US enterprise buying cycle, and proven team leadership capabilities.

Key Responsibilities

• US Market - Individual Contribution
• Develop and execute outbound prospecting strategies targeting mid-market and enterprise accounts in the US.
• Drive lead generation through cold outreach, email campaigns, LinkedIn, and account-based selling.
• Qualify prospects and convert leads into sales-ready opportunities.
• Schedule meetings and strategic conversations for the Business Development/Account Executive team.
• Work closely with marketing on campaign alignment and US-focused demand generation initiatives.
• Build and manage a strong pipeline aligned with revenue targets.
• Track and report KPIs such as conversion rates, pipeline value, and opportunity creation.
• Team Leadership - India Inside Sales Team
• Manage, mentor, and guide Inside Sales Associates focused on the India market.
• Set monthly/quarterly targets for lead generation and meetings.
• Conduct regular performance reviews and coaching sessions.
• Develop call scripts, outreach frameworks, and qualification criteria.
• Monitor CRM hygiene, reporting accuracy, and activity tracking.
• Train the team on Data AI offerings and industry positioning.
• Improve team productivity, messaging effectiveness, and conversion metrics.

Required Qualifications

• 6-10 years of experience in B2B inside sales, preferably in IT services, SaaS, Data, AI, or Cloud domains.
• Minimum 2-3 years of experience managing or mentoring a sales/inside sales team.
• Strong understanding of US market buying behavior and enterprise sales cycles.
• Proven track record of generating qualified pipeline for technology services.
• Experience engaging with CXOs, CIOs, CTOs, Data Leaders, and Business Heads.
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot, Zoho).
• Excellent communication skills with strong US client interaction experience.

Preferred Qualifications

• Experience selling Data Engineering, AI/ML, Analytics, Cloud, or Digital Transformation services.
• Familiarity with outbound sales frameworks and account-based marketing (ABM).
• Experience working in global delivery or offshore sales models.
• Exposure to multi-geo sales operations (US India markets).