Inside Sales executive/ edtech

JobCrexa; India; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary + incentives

Structured sales training

Career growth opportunities

Dynamic EdTech environment

Recognition for high performers

Job summary

JobCrexa in Delhi is seeking an Inside Sales Executive to connect with prospective students and parents, understand learning needs, explain courses, and convert qualified leads into enrollments.

The role requires 1–4 years in inside sales or EdTech, excellent English/Hindi, CRM basics, and a target-driven mindset. You will work in a fast-paced EdTech environment with training and performance-based incentives.

Qualifications

• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1–4 years of inside sales experience, counselling, B2C, or EdTech sales is preferred.
• Fluency in English and Hindi; additional regional languages are a plus.

Responsibilities

• Contact leads through calls, WhatsApp, email, and other channels.
• Understand students’ and parents’ requirements and learning goals.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct sales pitches and counselling sessions to convert leads.
• Follow up consistently to move leads through the funnel.
• Achieve monthly revenue/enrollment targets and manage CRM data.
• Handle objections about pricing, suitability, and timing.
• Coordinate with counselling, operations, and academic teams.

Skills

Communication skills

Negotiation

Target-driven

Active listening

CRM basics

Follow-up

English/Hindi fluency

Education

Graduate

MBA/Sales/Marketing (plus)

Tools

CRM software

MS Excel/Google Sheets

Job description

Job Title: Inside Sales Executive

Industry: EdTech

Department: Sales

Experience: 1–4 years

Employment Type: Full-time

Location: Janak Puri , New delhi

About The Role

We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.

Key Responsibilities

• Contact leads through calls, WhatsApp, email, and other communication channels.
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct effective sales pitches and product demonstrations/counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly sales/revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Required Skills

• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and comfortable working in a sales-driven environment.
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluency in English and Hindi; additional regional languages are a plus.

Eligibility

• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.

Key Performance Indicators (KPIs)

• Monthly revenue/enrollment target achievement
• Lead-to-enrollment conversion rate
• Number of calls and meaningful conversations
• Follow-up effectiveness
• Average revenue per enrollment
• Pipeline management and CRM hygiene
• Customer satisfaction and retention/referral potential

What We Offer

• Competitive salary + performance-based incentives
• Structured sales training and product training
• Career growth opportunities
• Dynamic and fast-paced EdTech work environment
• Recognition and rewards for high performers