Inside Sales Executive - Academic Counsellor

Infinity learn

Kolkata District

On-site

INR 250,000 - 420,000

Full time

14 days+

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Benefits offered by this job

Fixed salary and incentives

Career growth opportunities

Sales training & development

Dynamic work environment

Job summary

Infinity Learn by Sri Chaitanya in Kolkata is seeking an Academic Counsellor Inside Sales to engage prospective students and parents, guiding them to suitable educational programs. The role focuses on outbound calling, demo bookings, and sales conversions with a target-driven approach.

You will conduct online live demos, discuss program benefits, and maintain CRM records to support onboarding and post-sales experience.

Qualifications

Graduation is mandatory.
Freshers with strong communication can apply.
Experience in Inside Sales/Telesales/EdTech sales is a plus.
Strong communication, convincing, counselling, and negotiation skills required.
Must have a personal laptop and stable internet connection.

Responsibilities

Make outbound calls to prospective leads regularly (150–200 per day).
Connect with students and parents via calls and virtual meetings.
Counsel on courses, benefits and learning opportunities.
Book online live demo sessions with interested leads and confirm availability.
Conduct online live demos explaining programs, features and learning approach.
Follow up with leads after demos and handle queries/objections.
Aim to convert leads into enrollments and meet sales targets.
Maintain CRM and coordinate with internal teams for onboarding and post-sales support.

Skills

Outbound calls

Communication skills

Counselling

Negotiation

Education

Graduation

Job description

Job Title: Academic Counsellor Inside Sales

Company: Infinity Learn by Sri Chaitanya
Location: Kolkata

Job Description

As an Academic Counsellor Inside Sales, you will be responsible for interacting with prospective students and parents, understanding their academic requirements, and guiding them toward the right educational programs offered by Infinity Learn.

The role requires excellent communication skills, a target-oriented mindset, and the ability to build strong customer relationships through outbound calling, counselling, demo booking, and sales conversion.

Key Roles & Responsibilities

Make outbound calls to approximately 150–200 prospective leads on a regular basis.
Connect with prospective students and parents through calls and virtual interactions.
Understand the academic requirements and needs of students and parents.
Counsel parents and students regarding available courses, program benefits, and learning opportunities.
Book online live demo sessions with interested parents and students.
Coordinate with parents to confirm their availability for the scheduled demo session.
Conduct online live demo sessions with the parent along with their child, explaining the program, features, benefits, and learning approach.
Follow up regularly with interested leads after demo sessions.
Handle customer queries and objections professionally.
Convert qualified leads into enrollments/admissions and achieve assigned sales targets.
Maintain customer data and update sales records/CRM regularly.
Coordinate with internal teams to ensure smooth onboarding and post-sales support.
Contribute to overall revenue growth by achieving individual and team targets.

Eligibility Criteria

Graduation is Mandatory.
Freshers with strong communication skills and an interest in sales can also apply.
Prior experience in Inside Sales / Telesales / EdTech Sales will be an added advantage.
Strong communication, convincing, counselling, and negotiation skills required.
Candidate should possess a personal laptop and stable internet connection.
Self-motivated, target-driven, and comfortable with outbound calling and sales targets.

Salary & Benefits