Inside Sales Executive

Refrens; Surat; On-site; INR 300,000 - 420,000; Full time

Job summary

Refrens is seeking an enthusiastic, entry-level Inside Sales Executive to help customers discover how our platform simplifies invoicing, accounting, and business operations. You'll connect with prospects over calls and email, understand their needs, and guide them toward the right solution.

If you're eager to learn sales, enjoy talking to people, and want to build a career in SaaS sales — you'll thrive here. We operate with clear processes, customer-first selling, and an ownership mindset.

Qualifications

• Excellent verbal and written communication skills.
• Attitude matters more than experience.
• Self-motivated and target-driven with ownership mindset.
• Interest in SaaS products and sales processes.

Responsibilities

• Build strong relationships with potential and existing customers through calls and email.
• Understand customer needs and recommend the right Refrens solution.
• Deliver product demos and clearly communicate the value of our platform.
• Manage the complete sales cycle—from lead to closure.

Skills

Communication

Prospecting

CRM

Demos

Education

Any degree

Tools

CRM software

Job description

Refrens.com, a leading business operating system, has become the platform of choice for small and medium businesses worldwide. With 350k+ business sign-ups across 178 countries, Refrens offers a comprehensive suite of tools including bookkeeping, lead management, and Inventory management. Backed by funding from industry luminaries like Kunal Shah, Vijay Shekhar Sharma, Dinesh Agarwal, and Anupam Mittal, Refrens.com continues to innovate and grow.

We’re building a company where performance, ownership, and culture go hand in hand.

The Role

We are looking for an enthusiastic, entry-level Inside Sales Executive to join Refrens and help customers discover how our platform simplifies their invoicing, accounting, and business operations. You'll connect with prospects over calls and email, understand their needs, and guide them toward the right solution.

If you're eager to learn sales, enjoy talking to people, and want to build a career in SaaS sales — you'll thrive here.

How We Operate

• No Chaos, Just Clarity: Clear processes, well-defined roles, and structured sales flow.
• Customer-First Selling: We focus on solving problems, not pushing products.
• Zero Mis-Selling Policy: Trust > short-term revenue
• Team Collaboration: Sales works closely with product, onboarding, and support.
• Data-Driven Approach: Decisions backed by insights, not assumptions.
• Ownership Mindset: You own your numbers, pipeline, and growth.

What You’ll Do

• Build strong relationships with potential and existing customers through calls and email
• Understand customer needs and recommend the right Refrens solution
• Deliver product demos and clearly communicate the value of our platform
• Manage the complete sales cycle — from lead to closure
• Handle objections confidently and drive deals to closure
• Coordinate with internal teams to ensure smooth customer onboarding
• Maintain and track all sales activities using CRM tools

Why Work With Us

• Excellent verbal and written communication skills
• Confident on calls, with a natural ability to build rapport
• Self-motivated and target-driven, with a strong sense of ownership
• Curious and eager to learn about SaaS products and sales processes
• Well-organized with the ability to manage multiple priorities
• A degree in any field is fine — attitude matters more than experience

What You’re NOT Expected To Do

• Cold calling
• Field sales or client visits
• Mis-selling products
• Job Type: Full-time, Permanent
• Experience: 6months - 1 year in Sales (preferred)