Inside Sales Executive

TimesPro; Mumbai City; On-site; INR 390,600 - 602,640; Full time

Job summary

An established industry player is seeking a passionate Inside Sales professional to join their dynamic team in Mumbai. In this full-time role, you will engage with professionals, guiding them through educational opportunities that enhance their career prospects. Your responsibilities will include lead generation, providing exceptional customer service, and ensuring client satisfaction. This role offers a chance to make a significant impact in the education sector while working in a supportive and collaborative environment. If you thrive in a fast-paced setting and have a knack for communication, this opportunity is perfect for you.

Qualifications

• 2-3 years experience in sales or customer service roles.
• Ability to work in a fast-paced environment and connect with 150-200 professionals daily.

Responsibilities

• Counsel professionals on various educational programs and check interest.
• Record interactions in CRM and assist leads until closure.

Skills

Inside Sales

Lead Generation

Customer Satisfaction

Customer Service

Effective Communication

Persuasion Skills

Education

Bachelor's degree in Business Administration

Tools

CRM Software

Job description

TimesPro, a learning platform under The Times Group, is focused on providing learner-centric, industry-relevant, and technology-enabled education solutions. With a legacy of trust and knowledge, we aim to make learning accessible for individuals seeking growth. Our offerings include Early Career, Executive Education, and Enterprise Business Solutions.

Role Description

This is a full-time on-site role for an Inside Sales professional located in Mumbai at TimesPro. The Inside Sales role entails tasks such as lead generation, ensuring customer satisfaction, effective communication, and providing excellent customer service on a daily basis.

Qualifications

• Inside Sales and Lead Generation skills
• Customer Satisfaction and Customer Service skills
• Ability to work in a fast-paced environment
• Experience in sales or customer service roles
• Bachelor's degree in Business Administration or related field

Job Description:

• Counsel professionals on various programs sold by various top Indian & International Institutions.
• Telephonically interact with Senior and Mid-level working professionals in a consultative manner.
• Check and build participation interest in various Executive education programs.
• Counsel individuals to understand their personal and social challenges affecting their career progression and advise them on how to succeed through education.
• Win above industry standard rewards and incentives by achieving set target of enrolments in various programs.
• Shortlist and schedule appointment for a discussion via Phone.
• Assist the leads on all information actively till closures.
• Provide correct and authentic information to the prospective participant.
• Record all information and interactions in CRM software on an ongoing basis.
• Follow policies and procedures for smooth and seamless operations.
• Attend all trainings and learning sessions for self-development.
• Contribute to team goals.
• Ability to connect with about 150-200 working professionals on a daily basis, and counsel them telephonically.
• Has a solid track record of 2 to 3 years in selling and marketing high value programs or executive search or training and development experience.
• A pleasing personality with excellent communication skills, good listening skills, strong persuasion and consultative selling skills.

Salary: 35-54k only (on 3rd party payroll)

Experience: 0-4 years (edtech experience preferred)

Days of working: Monday to Saturday (1 rotational week off)

Interested candidates can directly share their CV on: [e-mail] or directly WhatsApp on: 9326646197

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries
• Education