Inside Sales Executive

Ozone Group; Gurugram District; On-site; INR 500,000 - 800,000; Full time

Job summary

Ozone Overseas Pvt. Ltd invites an Inside Sales Executive (B2B Key Accounts) to drive growth from Gurugram by managing a portfolio of institutional accounts across hospitality, real estate, and commercial construction.

You will handle inbound leads from website, social media, live chat, WhatsApp, and call centre, while conducting high-volume outreach to assess needs and buying potential. The role demands deep product knowledge, strategic account planning, and the ability to build lasting

Qualifications

• Graduate with drive for growth in a product-based organization
• 2+ years in B2B/key account sales, building materials or allied industries
• Strong relationship management and consultative selling skills
• Proficiency in Hindi and English (spoken and written)

Responsibilities

• Manage and grow a portfolio of key B2B institutional accounts across hospitality, real estate, and commercial construction
• Receive, qualify, and prioritise inbound leads from various channels
• Conduct high-volume outreach (100+ daily touchpoints) to assess prospect needs and buying potential
• Convert qualified leads into active accounts through consistent follow-up and relationship-building
• Maintain CRM records and prepare weekly/monthly MIS reports on conversions and pipeline health

Skills

B2B sales

Account management

Relationship building

Multi-channel outreach

Freshworks CRM

Education

Graduate degree

Tools

Freshworks CRM

Job description

Job Title: Inside Sales Executive (B2B Key Accounts)

About Ozone

Evolving from a vision to create high-value customer-centric products that supply to Indian and global markets, Ozone Overseas has become an integral part of the architectural hardware and security segment today.

The organization's commitment to excellence and developing innovative solutions has helped cater to architects, builders, planners, and homeowners.

Over the last two decades, the group has successfully created a footprint that spans across USA, Germany, Turkey, Italy, UAE, and other countries, besides its home base in India.

The current portfolio has over 5000 products classified under the following categories:

• Glass Fittings
• Glass Railing Fittings
• Door Hardware
• Kitchen & Furniture Fittings
• Security Solutions

Contributing to the Make in India movement with its homegrown solutions, the Ozone Overseas Pvt. Ltd has brought consistency in development to major cities across the nation. As part of the next phase, the organization is now focusing on expanding its base to tier 2 and 3 cities by providing end-to-end residential and commercial solutions that strengthen India’s national stance in the global market.

For more information, visit www.ozone.in

Does this sound like you?

We are looking for a relationship-driven and performance-oriented B2B sales professional to manage and grow key institutional accounts. This role demands deep product knowledge, strategic account planning, and the ability to build lasting partnerships across hospitality, real estate, and commercial construction verticals.

• Manage and grow a portfolio of key B2B institutional accounts across hospitality, real estate, and commercial construction
• Receive, qualify, and prioritise inbound leads from website, social media, live chat, WhatsApp, and call centre
• Conduct high-volume outreach (100+ daily touchpoints) to assess prospect needs, intent, and buying potential
• Convert qualified leads into active accounts through consistent follow-up, relationship‑building, and engagement
• Understand client business requirements and recommend the most suitable Ozone product solutions from our 6,000+ SKU portfolio
• Manage the quote-to-order cycle and drive bulk deal closures with institutional buyers
• Build and maintain strong relationships with key decision‑makers and stakeholders
• Cross‑sell and upsell across the full Ozone product range to maximise account value
• Ensure prompt lead response within defined SLA timelines across all communication channels
• Maintain accurate lead, account, and pipeline records in CRM
• Prepare weekly/monthly MIS reports on conversions, pipeline health, and revenue targets
• Share market feedback and competitor insights with the sales team to inform strategy
• Embrace and apply AI tools (ChatGPT, Claude, and others) to work smarter — from drafting outreach and summarising client notes to researching accounts and driving process improvements and automation

Skillset & Qualifications Required:

• Any Graduate with a drive to grow within a product‑based organisation
• 2+ years in B2B / key account sales, preferably in building materials, hardware, or allied industries
• Strong relationship management and consultative selling skills
• Ability to manage high‑volume outreach in a structured office environment
• Sound understanding of institutional sales cycles and multi‑stakeholder environments
• Working knowledge of Freshworks CRM or similar platforms is a plus
• Proficiency in Hindi and English (spoken and written)
• B2B Institutional Sales Strategy
• Multi‑Channel Lead Handling
• AI Tool Proficiency (ChatGPT, Claude & other AI assistants) — strong plus
• Persistence & Follow-through

Join Us!

Together, let's revolutionize architectural and security landscape and inspire generations to come.