Inside Sales Engineer

Testo; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Testo India Pvt. Ltd. in Pune seeks an Inside Sales Engineer to manage the commercial journey from incoming enquiry to quotation, follow-up, and payment coordination.

You will qualify leads, handle customer conversations over the phone, prepare accurate quotations, and maintain dependable sales records, combining technical understanding with structured sales execution to accelerate conversions and improve collections.

Qualifications

• Bachelor of Engineering in Electrical, Electronics, Instrumentation or related field.
• 2–4 years in inside sales, sales coordination, or closely related technical commercial role.
• Ability to understand customer requirements and translate them into quotations.

Responsibilities

• Manage commercial journey from enquiry to quotation, follow-up, and payment coordination.
• Qualify leads, handle customer conversations by phone, and maintain sales records.
• Prepare accurate quotations and coordinate with internal stakeholders to close opportunities.
• Own follow-up across enquiries and quotations to drive engagement and conversions.
• Coordinate payment follow-up and maintain timely reporting of actions and outcomes.
• Maintain accurate CRM/ERP data and provide visibility into pipeline and status.

Skills

Customer handling

Quotation preparation

Lead qualification

Sales coordination

Phone communication

Sales reporting

Internal coordination

Education

Bachelor of Engineering (Electrical/ Electronics/ Instrumentation)

Tools

CRM

ERP

Quotation systems

Sales reporting systems

Job description

Testo India Pvt. Ltd. is the hiring organization for this Inside Sales Engineer role in Pune. The position supports customers through responsive enquiry handling, technically informed quotation preparation, lead qualification, and structured commercial follow-up. The company context provided for this opportunity centers on customer engagement and disciplined sales coordination. This role will work closely with prospective and existing customers to understand requirements, provide accurate responses, and maintain momentum from initial enquiry through payment completion. The successful candidate will contribute to a dependable customer experience by keeping information current, coordinating internally, and ensuring every commercial interaction is followed through. This is an opportunity to join an organization where inside sales execution directly supports revenue conversion, customer satisfaction, and the quality of the sales pipeline.

About the Role

As an Inside Sales Engineer, you will manage the commercial journey from incoming enquiry to quotation, customer follow-up, and payment coordination. You will qualify leads, handle customer conversations over the phone, prepare accurate quotations, and maintain dependable sales records. The role combines technical understanding with structured sales execution, requiring timely responses, strong customer handling, and close coordination with internal stakeholders. Your ownership of enquiries and follow-ups will improve response quality, support conversion, accelerate collections, and give the sales team reliable visibility through accurate reports and system updates.

Key Responsibilities

• Prepare accurate quotations by translating customer requirements into clear commercial responses, enabling faster decision-making and reducing avoidable revisions during the sales process.
• Qualify incoming leads and enquiries through structured conversations, identifying need, urgency, fit, and next steps so the sales pipeline remains focused on viable opportunities.
• Handle customer enquiries over the phone with clarity and responsiveness, resolving routine questions or routing technical and commercial issues to the right internal stakeholder.
• Own customer follow-up across open enquiries and quotations, maintaining timely communication that improves engagement, supports conversion, and prevents opportunities from becoming inactive.
• Coordinate payment follow-up with customers and internal teams, tracking commitments and outstanding amounts to support healthier collections and predictable order closure.
• Update reports and sales records consistently, providing accurate visibility into enquiry status, quotation progress, follow-ups, and payment actions for effective team decisions.
• Strong telephone communication and customer-handling skills, with the ability to understand requirements, explain solutions clearly, and maintain professional interactions across varied customer situations.
• Experience preparing quotations and managing sales enquiries, including gathering information, validating details, coordinating internally, and issuing accurate responses within agreed timelines.
• Lead qualification and follow-up discipline, with the ability to prioritize opportunities, record next steps, and move prospects through the pipeline using structured communication.
• Working proficiency with CRM, ERP, quotation, or sales-reporting systems, ensuring customer information, enquiry stages, actions, and outcomes remain accurate and current.
• Commercial ownership and attention to detail, particularly for payment follow-up, pricing information, documentation accuracy, reporting discipline, and timely escalation of exceptions.

Additional Plus

• Engineering education or exposure to technical products, enabling more confident conversations with customers and better translation of requirements into relevant quotations.
• Experience in B2B inside sales, industrial products, instrumentation, measurement solutions, or a related technical commercial environment.
• Familiarity with structured sales processes, order coordination, receivables follow-up, or customer relationship management systems.

What You'll Bring

• 2–4 years of experience in inside sales, sales coordination, customer handling, enquiry management, quotation preparation, or a closely related technical commercial role.
• A Bachelor of Engineering degree in Electrical, Electronics, Instrumentation, or a related field, combined with the ability to understand and communicate customer requirements.
• Confident phone communication, organized follow-up habits, attention to detail, and the discipline to maintain accurate reports and customer records.
• A customer-focused and commercially responsible mindset, with the persistence to coordinate quotations, payment actions, and internal dependencies through closure.

Why Join Us

This role gives you direct ownership of the activities that connect customer interest with business outcomes. You will not only respond to enquiries; you will shape how efficiently opportunities are qualified, quoted, followed up, and converted. Your customer conversations will influence trust and responsiveness, while your quotation accuracy will reduce friction in the buying process. By maintaining disciplined payment follow-up, you will also contribute to healthier collections and stronger commercial closure. Accurate reporting will give the sales team a reliable view of pipeline movement and priorities. The position is well suited to someone who enjoys combining technical understanding, customer interaction, and organized execution. Working from the Pune location, you will collaborate with internal stakeholders and customers in an onsite environment where timely communication and ownership matter. Joining Testo India Pvt. Ltd. offers the opportunity to build deeper expertise in technical inside sales while making a measurable contribution to customer experience, sales conversion, and operational visibility.

What We Offer

• An onsite Inside Sales Engineer opportunity in Pune with ownership across enquiries, quotations, customer communication, payment follow-up, and sales reporting.
• A role that combines engineering understanding with practical commercial responsibilities, supporting growth in technical inside sales and customer relationship management.
• The opportunity to contribute visibly to enquiry conversion, customer satisfaction, collections discipline, and sales-team decision-making through accurate execution.