Inside Sales Engineer

Rotork; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Rotork is on the lookout for a candidate to prepare accurate quotations for electric and pneumatic actuators in Mumbai, India. Responsibilities include managing urgent requests, providing technical support, and ensuring customer satisfaction through detailed quotations.

The ideal candidate should have a BE/B. Tech in relevant fields and 2-4 years of experience in sales support. Familiarity with Microsoft Excel and fluency in English are also required. Join Rotork to be part of a dynamic team shaping the future of flow control!

Qualifications

• 2 - 4 years’ experience in quotation preparation or customer support.
• Familiarity with valve, actuator, instruments, and control systems.
• Ability to communicate in English fluently.

Responsibilities

• Prepare accurate quotations for electric and pneumatic actuators.
• Handle urgent quotation requests efficiently.
• Provide technical support for actuator selection and applications.

Skills

Quotation preparation

Technical support

Customer communication

Microsoft Excel

Fluency in English

Education

BE/B. Tech in EEE/E&I/Mechanical/Chemical/Instrumentation

Job description

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

Job Description

• Understand RFQs and project specifications to prepare accurate and timely quotations specifically for electric, Pneumatic actuators with control panel accessories and associated spares.
• Prioritize and handle urgent or quick quotation requests efficiently, ensuring minimal turnaround time.
• Provide technical support and address queries from internal teams and external customers related to electric, Pneumatic actuator selection, configuration, and applications.
• Review customer requirements to ensure correct sizing, compatibility, and compliance of electric, Pneumatic actuator solutions.
• Coordinate with contracts, engineering, and service teams for technical clarifications and order execution support.
• Respond promptly to customer communications (emails and calls) with a proactive and solution-oriented approach.
• Maintain high attention to detail to ensure error-free and competitive quotations aligned with customer specifications.
• Drive customer satisfaction by delivering reliable technical support and timely commercial responses.

Qualifications

• BE/B. Tech candidates (EEE/E&I/Mechanical/Chemical/Instrumentation).
• 2 - 4years’ experience in quotation preparation/sales support/inside sales/any other customer support
• Must be familiar with Microsoft excel and Outlook.
• Must be able to communicate in English fluently. Hindi is an advantage.
• Preferable if the candidate has handled valve/actuator/instruments/controls systems/GEM portal tenders/any other electrical and Pneumatic products.