Infrastructure Engineer

NTT DATA, Inc.; Bengaluru Urban; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA, Inc. in Bengaluru is seeking a mid-level IT infrastructure engineer to administer enterprise systems, including Linux/Windows servers, virtualization, storage, and backups.

You will implement OS hardening, patching, and vulnerability remediation, manage access controls, monitor health and performance, and participate in DR activities and change management. This role requires coordinating with cloud, network, and security teams and providing on-call support.

Qualifications

• Experience administering Linux/Windows servers, virtualization, storage and backup platforms.

Responsibilities

• Administer enterprise systems including Linux/Windows servers, virtualization, storage, and backup platforms.
• Implement OS hardening, patching, and vulnerability remediation.
• Support certificate, secrets renewal.
• Monitor system health, availability, capacity, and performance across infrastructure platforms.
• Perform incident troubleshooting and root cause analysis for server, storage, backup, and access-related issues.
• Manage user access, permissions, groups, service accounts, and privileged access in alignment with security policies.
• Execute backup, restore, disaster recovery, and business continuity support activities as required.
• Maintain system inventory, configuration records, runbooks, SOPs, and operational documentation.
• Support change management activities including impact assessment, implementation planning, validation, and rollback readiness.
• Coordinate with application, network, security, database, and cloud teams to resolve infrastructure dependencies and service issues.
• Patching the systemsParticipate in on-call, shift handover, escalation, and production support activities to maintain service continuity.

Skills

Linux Administration

Windows Administration

Shell scripting

Nagios/ MON tools

Tools

VMware/ESXi

NetBackup (NBU)

Octopus / Jenkins (configure & run pipeline)

AWS

Azure

Opsgenie / PagerDuty

Job description

Mandatory Skills

• 1 position [India] - Mid level exp


• VMWare, ESXI


• Netbackup (NBU)


• Linux Administration


• Windows Administration


• Nagios/ MON tools


• Data Center & Hardware Support


• Shell scripting


• Opsgenie / PagerDuty


• Octopus / Jenkins (configure & run pipeline)


• AWS


• Azure

Roles & Responsibilities

• Administer enterprise systems including Linux/Windows servers, virtualization, storage, and backup platforms


• Implement OS hardening, patching, and vulnerability remediation


• Support certificate, secrets renewal


• Monitor system health, availability, capacity, and performance across infrastructure platforms


• Perform incident troubleshooting and root cause analysis for server, storage, backup, and access-related issues


• Manage user access, permissions, groups, service accounts, and privileged access in alignment with security policies


• Execute backup, restore, disaster recovery, and business continuity support activities as required


• Maintain system inventory, configuration records, runbooks, SOPs, and operational documentation


• Support change management activities including impact assessment, implementation planning, validation, and rollback readiness


• Coordinate with application, network, security, database, and cloud teams to resolve infrastructure dependencies and service issues


• Patching the systemsParticipate in on-call, shift handover, escalation, and production support activities to maintain service continuity

Support Expectations

• Provide reliable day-to-day operational support for production and non-production infrastructure environments.


• Respond to incidents, service requests, alerts, and escalations within agreed SLA timelines.


• Participate in shift-based support, on-call coverage, weekend maintenance, and planned production activities as required.


• Ensure smooth shift handovers by sharing pending tasks, open incidents, risks, and key updates with the next support team.


• Follow standard operating procedures, change management processes, access control policies, and security guidelines.


• Proactively monitor systems and take preventive actions to reduce outages, performance issues, and recurring incidents.