Infrastructure Engineer

NTT DATA, Inc.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NTT DATA, Inc. in Bengaluru seeks an infrastructure operations professional to manage enterprise systems, including Linux/Windows servers, virtualization, storage, and backup platforms. The role emphasizes OS hardening, vulnerability remediation, and DR readiness.

You will monitor health and performance across infrastructure, coordinate with cross-functional teams, and participate in on-call and production support to maintain service continuity.

Qualifications

• Experience administering enterprise Linux/Windows servers, virtualization, storage and backup platforms.
• Knowledge of OS hardening, patching and vulnerability remediation.
• Experience with certificate and secrets renewal processes.
• Ability to monitor health, availability, capacity and performance across infra platforms.

Responsibilities

• Administer enterprise Linux/Windows servers, virtualization, storage and backup platforms.
• Implement OS hardening, patching and vulnerability remediation.
• Support certificate and secrets renewal.
• Monitor system health, availability, capacity and performance across infrastructure.
• Troubleshoot incidents and perform root cause analysis for server, storage, backup and access issues.
• Manage user access, permissions, groups and privileged accounts per security policies.
• Execute backup, restore, DR and business continuity activities as required.
• Maintain runbooks, SOPs and operational documentation; update change management records.
• Coordinate with app, network, security, DB and cloud teams to resolve infra dependencies.
• Participate in on-call, shift handovers, escalation and production support to ensure continuity.
• Ensure smooth shift handovers and share pending tasks with the next team.

Skills

Linux

Windows

Virtualization

Storage

Backup

Job description

Select how often (in days) to receive an alert: Create Alert

preferred

AWS

preferred

preferred

Roles & Responsibilities:

• Administer enterprise systems including Linux/Windows servers, virtualization, storage, and backup platforms
• Implement OS hardening, patching, and vulnerability remediation
• Support certificate, secrets renewal
• Monitor system health, availability, capacity, and performance across infrastructure platforms
• Perform incident troubleshooting and root cause analysis for server, storage, backup, and access-related issues
• Manage user access, permissions, groups, service accounts, and privileged access in alignment with security policies
• Execute backup, restore, disaster recovery, and business continuity support activities as required
• Maintain system inventory, configuration records, runbooks, SOPs, and operational documentation
• Support change management activities including impact assessment, implementation planning, validation, and rollback readiness
• Coordinate with application, network, security, database, and cloud teams to resolve infrastructure dependencies and service issues
• Patching the systemsParticipate in on-call, shift handover, escalation, and production support activities to maintain service continuity
• Provide reliable day-to-day operational support for production and non-production infrastructure environments.
• Respond to incidents, service requests, alerts, and escalations within agreed SLA timelines.
• Participate in shift-based support, on-call coverage, weekend maintenance, and planned production activities as required.
• Ensure smooth shift handovers by sharing pending tasks, open incidents, risks, and key updates with the next support team.
• Follow standard operating procedures, change management processes, access control policies, and security guidelines.
• Proactively monitor systems and take preventive actions to reduce outages, performance issues, and recurring incidents.

Job Segment: Cloud, Linux, Virtualization, Database, Change Management, Technology, Management