Network Operations Engineer

Litmos; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Litmos in Gurugram, India, is seeking a Network Operations Engineer to join our CloudOps team and protect, patch, and keep our infrastructure available around the clock. You will monitor Azure and AWS, manage Windows and Linux systems, and drive incident response via runbooks with a follow-the-sun on-call schedule.

This role emphasizes documenting incidents, coordinating patches, and contributing to automation to reduce toil.

Qualifications

• 2–4 years in cloud operations or network operations.
• Azure experience; AWS exposure is a plus.
• Comfort with Windows and Linux systems; SQL Server familiarity.
• Experience with monitoring/alerting tools and patch management processes.
• Clear incident documentation and communication under pressure.
• Willingness to work a follow-the-sun on-call rotation.

Responsibilities

• Monitor infrastructure health, performance, and security across Azure, AWS, Windows, Linux, and SQL Server using monitoring tools.
• Triage alerts, assess severity, and act or escalate with context in a follow-the-sun rotation.
• Diagnose and resolve incidents using runbooks and document findings.
• Plan, schedule, and execute patches across cloud resources, coordinating maintenance windows.
• Keep patch and compliance records current for security and regulatory needs.
• Track SLA/MTTR/MTBF and report system reliability to stakeholders.
• Contribute to post-incident reviews and refine runbooks and escalation policies.
• Identify opportunities to automate repetitive operational tasks.

Skills

Cloud operations

Azure

Windows

Linux

SQL Server

Monitoring tools

On-call rotation

Tools

Azure Monitor

Log Analytics

PowerShell

Python

Bash

Terraform

Job description

Job Title

Network Operations Engineer

Job Summary

Were looking for a Network Operations Engineer to join our CloudOps team and keep our infrastructure secure, patched, and available around the clock. Youll monitor and support a multi-cloud environment, primarily Azure, with an AWS footprint, spanning Windows, Linux, and SQL Server systems. Coverage runs follow-the-sun, so youll be part of a rotation that ensures alerts never go unwatched, wherever in the world they fire.

What You'll Do

• Monitor infrastructure health, performance, and security across Azure, AWS, Windows, Linux, and SQL Server using our monitoring and observability tools.
• Triage incoming alerts, assess severity, and take action - or escalated with clear context - as part of a follow-the-sun on-call rotation.
• Diagnose and resolve incidents using established runbooks, and document what happened, why, and how it was fixed.
• Plan, schedule, and execute patches and updates across cloud resources, servers, and databases, coordinating maintenance windows to minimize business impact.
• Keep patch and compliance records current to meet security and regulatory requirements.
• Track SLA, MTTR, and MTBF metrics, and report on system reliability to stakeholders.
• Contribute to post-incident reviews and refine runbooks, alert thresholds, and escalation policies based on what you learn.
• Flag opportunities to automate repetitive operational work.

What You Bring

• 2-4 years in cloud operations, systems administration, or network operations.
• Hands-on experience with Azure; exposure to AWS is a plus.
• Comfort administering both Windows and Linux systems, plus familiarity with SQL Server.
• Experience with monitoring/alerting tools (e.g., Azure Monitor, Log Analytics, or equivalent) and patch management processes.
• A track record of clear incident documentation and communication under pressure.
• Willingness to work a follow-the-sun on-call rotation, including off-hours coverage.

Nice to Have

• Azure certifications (AZ-104, AZ-900) or AWS equivalents.
• Scripting experience (PowerShell, Python, or Bash) for automation.
• Familiarity with Infrastructure-as-Code (Bicep, Terraform, ARM) or CI/CD pipelines.
• Background in SRE practices or backup/disaster recovery (RTO/RPO).

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.