Infrastructure Support Analyst

ASTIKA SOFTWARE TECHNOLOGIES PRIVATE LIMITED; Hyderabad; Presencial; INR 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

ASTIKA SOFTWARE TECHNOLOGIES PRIVATE LIMITED is looking for an Infrastructure Support Analyst to manage Windows/Linux systems, cloud and virtualization platforms, and monitoring tools.

The role emphasizes AWS administration, AD/Group Policy, and scripting to maintain secure, scalable environments while collaborating with cross-functional teams to plan Dev/QA/Test/Prod environments and ensure high availability.

Formación

• Experience with AWS administration and IAM configurations.
• Strong Windows Server and Active Directory management skills.
• Linux basics and server administration capabilities.
• Hands-on virtualization with VMware and Hyper-V.
• Scripting experience in PowerShell or Python.
• M365 administration and cloud services familiarity.
• CI/CD pipelines and Jenkins exposure.
• IaC with Terraform/OpenShift is a plus.
• Network fundamentals including TCP/IP and DNS/DHCP.

Responsabilidades

• Administer AWS and related cloud services including IAM and VPCs.
• Manage Windows Server, AD, DNS/DHCP and Group Policy configurations.
• Maintain virtualization environments (VMware/Hyper-V) and storage basics.
• Coordinate with teams to plan and build Dev, QA, Test and production environments.
• Support M365 services such as Exchange Online and SharePoint.
• Implement IaC practices using Terraform/OpenShift and monitor infrastructure health.
• Utilize monitoring tools to track SLA and incident resolution.

Conocimientos

AWS administration

Windows server administration

Active Directory

Linux basics

Scripting (PowerShell/Python)

M365 admin

Networking (TCP/IP)

CI/CD pipelines

VMware

Hyper-V

Jenkins

Herramientas

AWS IAM

VPC & networking

Terraform

OpenShift

LogicMonitor

NAC monitoring

Intune

Descripción del empleo

Infrastructure Support Analyst

Key areas include Windows/Linux, TCP/IP, Active Directory, Virtualization, cloud platform AWS, scripting (PowerShell/Python), ITIL, and monitoring tools.

Primary Focus

Core Technical Skills required:

• AWS administration (their primary cloud environment)
• Microsoft systems administration (Windows Server, AD, Group Policy, DHCP/DNS)
  • Windows Server administration (AD, Group Policy, DHCP, DNS)
  • Linux basics or administration (Ubuntu, RHEL, CentOS)
  • Strong System and Server Administration skills
  • Server hardware troubleshooting
  • Storage systems: NAS, SAN
  • Strong Virtualization skills (VMWare & Hyper-V)
  • Co-ordinate with teams to plan & build new environments like Dev, QA, Test, prod
  • M365 admin (Exchange Online, SharePoint, Intune)
• Cloud Administration skills (Azure & AWS) + any certification
• AWS administration
  • IAM, IAM Identity Center (formerly AWS SSO), multiple AWS account creation and manage, amazon EC2, AWS backup, AWS resource tags, VPC (must be experienced on VPC peering, transit gateway, VPN), certificate manager, Amazon workspace.
• Microsoft Entra ID (formerly Azure AD), onboard and create users, groups and policies in azure ad, create enterprise applications in Entra ID and integrate with applications like amazon Cognito (IDP), Jenkins, web applications, etc.
• Virtualization (VMware, Hyper-V)
• CI/CD pipelines, Jenkins

Secondary Focus

• Infrastructure as Code: Terraform and OpenShift
• IAC - AWS service provisioning using terraform.
• Monitoring tools:
  • Logic Monitor
  • NAC -- infrastructure monitoring tool used to monitor AWS services (EC2, EKS, ECSs, etc.) azure services (azure VM)
• Understanding SLAs, incident severity, root cause analysis