Information Technology Project Manager

CloudThat; Ahmedabad District; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Collaborative team environment

Job summary

A leading technology consulting firm is seeking an experienced IT Project Manager to oversee cloud-based projects in a challenging 24*7 support model. The ideal candidate will have over 6 years of project management experience with expertise in Agile methodologies. A Bachelor's degree in a relevant field is required. This role offers a competitive salary and performance bonus in a collaborative environment.

Qualifications

• 6+ years of experience in project management methodologies.
• At least 2 years in cloud-based projects.
• Project management certifications and cloud certifications are a plus.

Responsibilities

• Plan and manage full life cycle of cloud-based support projects.
• Manage customer discussions and meetings as needed.
• Triage support tickets by classifying them based on urgency.

Skills

Project Management Methodologies (Agile, Scrum, Waterfall)

Communication

Stakeholder Management

Problem-solving

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology

Tools

Project Management Software

Agile Planning Tools

Waterfall

Job description

Join to apply for the Information Technology Project Manager role at CloudThat.

Location: Ahmedabad/Bangalore (Bangalore is second priority)

Employment Type: Full-time

About Our Company: CloudThat, founded in 2012 by Bhavesh Goswami, is India’s first company to offer comprehensive cloud consulting and training. Headquartered in Bengaluru with global offices, it has delivered 350+ projects and trained 850K+ professionals across 30+ countries.

A top-tier partner with AWS, Microsoft, Google Cloud, and Databricks, CloudThat is the only company globally to win all three major cloud training awards in 2025. It also holds multiple prestigious partnerships and was certified as a Great Place to Work® in 2025, highlighting its innovation-driven, people-first culture.

About the Role

We are looking for an experienced and results-driven IT Project Manager to lead the planning, execution, and delivery of cloud-based projects for a 24*7 support model. In this role, you will work closely with stakeholders such as the technical delivery team, customers, vendor teams, and the AWS team to ensure tickets are prioritized, addressed, and communicated effectively. This is a critical role that requires managing support engagements in a 24*7 model, driving continuous automation, and maintaining transparent communication across all stakeholders.

Key Responsibilities

• Plan and manage the full life cycle of 24*7 cloud-based support projects.
• Manage key customer discussions and meetings from customer premise as required.
• Ensure round-the-clock handover of critical issues and continuous focus on critical issues.
• Lead projects and change requests across AWS, Azure, or GCP environments, ensuring alignment with customer goals, timelines, and budgets.
• Triage support tickets by classifying them based on nature and urgency.
• Develop and maintain detailed project plans for new projects or change requests, and manage changes proactively to scope, resources, or timelines.
• Coordinate efforts between technical delivery teams, partner teams, customers, and third-party vendors.
• Deliver all projects/change requests on time, within scope and budget, maintaining high standards of quality and customer satisfaction.
• Apply structured execution methodologies, leveraging Agile practices, planning tools, and robust risk and issue management.
• Maintain continuous communication and collaboration across all stakeholders.
• Publish weekly KPIs and metrics with leaders; promptly elevate risks and blockers to leadership when necessary.
• Maintain accurate and comprehensive project documentation throughout the lifecycle, e.g., Master RCA/Anomalies document for recurring issues, User Guide document.
• Manage team conflict, balance roster rotation, and ensure no personal grievances.
• Align with organization policies and compliance to ensure adherence.
• Collaborate with customer technical teams for production instance stabilization and long-term stability plans.

Requirements

Must Have:

• Minimum 6+ years of experience in Project Management Methodologies (Agile, Scrum, Waterfall, etc.) with at least 2+ years in cloud-based projects.
• Excellent communication, stakeholder management, and problem-solving skills.
• Bachelor’s degree in computer science, engineering, information technology, or related field (mandatory).

Good to Have:

• Project management certifications such as PMP, Certified Scrum Master (CSM), or Professional Scrum Master (PSM).
• Cloud certifications (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals).
• Domain knowledge in the energy sector and experience with energy sector projects.
• Master’s degree.

What We Offer

• Competitive salary and performance bonus.
• Collaborative and diverse team environment.
• Part of the only company globally recognized by Microsoft, AWS, and Google Cloud with prestigious awards in 2025.

Application Process

Shortlisted candidates will be contacted for a virtual or face-to-face interview. Our process includes 3 rounds of interviews.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, gender, sexual orientation, age, or disability status.

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