Inbound / Outbound / Customer Care / Solving Query / Advisor / Bpo /

Rivera Manpower Services; Bengaluru; On-site; INR 553,000 - 748,000; Full time

Job summary

Rivera Manpower Services in Bangalore is hiring Customer Support Executives for our BPO Voice Process. Freshers and experienced candidates are welcome. Location is Bangalore with a 5-day week and US/UK shift.

Salary is 6.5 Lakhs per year; 12th pass or graduate are acceptable with good English communication. The role involves handling calls, resolving queries, and upholding service quality while following company processes and guidelines.

Qualifications

• 12th pass or graduate required.
• Freshers or experienced candidates may apply.
• Good communication in English required.
• Willingness to work in shifts.

Responsibilities

• Handle customer calls professionally
• Resolve customer queries and provide appropriate solutions
• Maintain excellent customer service standards
• Follow company processes and quality guidelines

Skills

Good verbal communication

Customer-focused attitude

Basic computer knowledge

Willingness to work in shifts

Education

12th pass / Graduate

Job description

HIRING BPO VOICE PROCESS

We are hiring Customer Support Executives for our BPO Voice Process!

Position: Customer Support Executive
Process: Voice / Inbound Customer Support
Experience: Freshers & Experienced candidates can apply
Qualification: 12th Pass / Graduate
Location: Bangalore
Salary: 6.5 Lakhs
Shift: US / UK shift
Working Days: 5 Days
Languages: Good communication in English.

Key Responsibilities

• Handle customer calls professionally
• Resolve customer queries and provide appropriate solutions
• Maintain excellent customer service standards
• Follow company processes and quality guidelines

Candidate Requirements

• Good verbal communication skills
• Customer-focused attitude
• Basic computer knowledge
• Willingness to work in shifts